Youth Worker

Role overview

The Youth Worker supports young people involved in youth justice matters by providing day-to-day supervision, guidance and practical assistance. The position is based in Mackay, Queensland, and may require travel across the region, including occasional overnight stays.

Key duties

• Deliver parts of core youth programs, either independently or alongside colleagues, to help implement the service response plan created by Youth Justice Caseworkers.
• Offer supervision and support to young people while ensuring services are delivered in line with legislation, delegated authority, departmental procedures and current best practice.
• Work with government and community stakeholders, service providers and families to help young people access the supports and networks identified in their service response plan.
• Provide culturally appropriate individual and family support to assist young people with bail compliance, court orders and community reintegration.
• Contribute as an active member of a multidisciplinary team made up of internal and external stakeholders to achieve strong casework and case management outcomes.
• Keep skills and knowledge current through learning, development and training activities relevant to the role.
• Prepare clear and accessible case notes and records that support planning, review meetings and ongoing case management.
• Help the Program Coordinator or Team Coordinator create weekly rosters for young people on supervised orders and bail programs.
• Carry out routine checks of service locations and program equipment to confirm safety requirements are met and activities are run safely.
• Build capability in contemporary youth justice practice and participate in training to deliver services aligned with best practice.
• Show cultural capability, or a commitment to developing it, to help foster an inclusive workplace and support Aboriginal and Torres Strait Islander cultural connections and community partnerships.

Mandatory requirements

• A current unrestricted Class C driver licence is required, as government vehicles form part of the normal duties.
• The role is regulated employment because it involves services for children and young people, so a valid Blue Card must be linked to the organisation before commencement.
• Applicants should be prepared for travel within the region for site visits and attendance at other regional or departmental offices, including possible overnight travel.
• Although not a formal requirement, it is strongly preferred that the successful applicant be Aboriginal or Torres Strait Islander.
• Where available, applicants are asked to provide a referee who is Aboriginal and/or Torres Strait Islander and can speak to the applicant’s background, knowledge, skills and experience in relation to cultural capability.

Additional information

Applications will remain active for 12 months. Job ad reference: QLD/691511/26. Closing date: Friday, 26 June 2026. Occupational group: Community Care.