Workplace Operations Manager (Part-Time)

About the Company

MediaMint is an AI-driven revenue operations services firm focused on helping platforms and publishers grow faster through improved operations, scalability, customer experience, and data-led decision-making. The company combines technology, automation, and AI to support clients across AdTech, Consumer, CTV, Publishing, and Retail.

MediaMint also operates as a global professional services company offering digital marketing and consulting support to organizations ranging from startups to Fortune 500 businesses. It aims to be a transformational operating partner for media and technology companies around the world. The organization has 7 offices, with its headquarters and primary delivery center in Hyderabad, and additional offices in San Francisco, New York, Spain, Canada, Mexico, Krakow (Poland), and Ilorin (Nigeria). The company has more than 3,000 employees.

Role Summary

This part-time Workplace Operations Manager role is based in Ontario, Canada and serves as the main on-ground contact for employees, leaders, clients, and facility management. The position combines HR administration, employee relations, office operations, talent acquisition coordination, and workplace compliance to keep the local office organized, productive, and policy-compliant.

The selected professional will work closely with local leadership and the HR team to strengthen employee engagement, maintain discipline and process adherence, support operational efficiency, and improve the overall workplace experience.

Employee Support

• Act as the local HR point of contact for employees and guide them on routine HR matters.
• Work with the HR Business Partner and leadership on employee relations, attendance concerns, performance issues, and workplace matters.
• Respond to employee questions and explain company policies and procedures in a dependable, approachable manner.
• Handle onboarding, offboarding, employee records, and other HR administrative tasks.
• Contribute to a positive, professional, and engaged office culture.

Talent Acquisition Support

• Arrange interview schedules and coordinate candidate communication.
• Keep hiring files and recruitment records organized and up to date.
• Assist with local hiring events and recruitment activities whenever needed.

HR Compliance & Policy Management

• Maintain employee files and HR documentation accurately, securely, and confidentially.
• Track compliance with company policies, attendance expectations, and workplace standards.
• Help leadership reinforce office discipline and consistent process adherence.
• Flag policy breaches or employee concerns and escalate them to the right stakeholders.

Office Operations & Facilities Management

• Oversee daily office operations to keep the workplace professional and running smoothly.
• Coordinate with facility management and manage office-related services and requirements.
• Track office inventory such as laptops, stationery, snacks, food supplies, and other resources.

Client & Leadership Coordination

• Organize client visits and help ensure a polished, professional experience.
• Support local operational initiatives and workplace improvement efforts.

Financial & Administrative Management

• Handle petty cash and keep accurate records of office spending.
• Arrange procurement of office supplies and monitor related budgets.

Additional Responsibilities

• Support employee engagement initiatives and local office events.
• Take on special projects and other assignments from leadership.
• Provide administrative support for local business operations as required.

Qualifications & Experience

• A bachelor’s degree in Human Resources, Business Administration, or a related discipline is required.
• 3 to 7 years of experience in HR operations, talent acquisition, office management, or a comparable role is preferred.
• Strong communication, stakeholder management, and interpersonal abilities are essential.
• The candidate must be able to manage confidential and sensitive information with discretion.
• Hands-on experience with Google Workspace and HR systems is needed.

Key Competencies

• Talent acquisition coordination
• Office coordination
• Employee relations
• Facilities and workplace management
• HR compliance and administration
• Conflict resolution
• Relationship building and communication
• Employee engagement

Application Note

Applicants are asked to complete the provided Google form to submit their application.