Waste Management Officer

About the Council

Noosa Council describes itself as a supportive, progressive organisation that values inclusion, respect, employee wellbeing and career growth. The Council serves the Noosa community with a strong focus on protecting the natural environment and delivering practical services that support a sustainable future.

Noosa Shire is presented as a place that is unique by nature, and the Council says this approach shapes both its workplace culture and the way it delivers services to the community.

Role overview

This position is designed for someone who wants to contribute to sustainable waste and resource recovery services while working across both field and office environments. The work includes facility monitoring, handling customer contacts, supporting compliance activities and helping improve waste services and operational performance.

Position details

• Employment status: Full-time
• Employment type: Permanent
• Department: Infrastructure Services
• Branch: Waste
• Classification: Qld LGIA (Stream A) - State 2017, Division 2, Section 1 - Administrative, Clerical, Technical, Professional, Community Service, Supervisory and Managerial Services
• Remuneration level: LGOA Level 3
• Base salary: $84,823 per year
• Total remuneration package: $96,281 per year, inclusive of 12% employer superannuation and 17.5% annual leave loading, based on a full-time employee
• Work location: Tewantin Administration Building
• Advertised internally and externally
• Closing date: 11.59pm (AEST) Thursday 17 July 2026

What the role involves

The Waste Management Officer will help deliver operational support for waste management and resource recovery services. The role combines site-based activity with administrative responsibilities and requires practical judgment, service focus and coordination with internal and external stakeholders.

About you

The ideal candidate is organised, proactive and confident in working with customers, contractors and team members. You should be comfortable balancing multiple priorities, solving practical issues and maintaining a strong focus on service quality, compliance and safe operations.

Key responsibilities

• Assist with day-to-day waste management and resource recovery operations, including monitoring activities, carrying out site inspections and ensuring services are delivered safely and in line with requirements.
• Deal with customer enquiries, service requests and complaints, working with customers, contractors and other stakeholders to achieve effective outcomes.
• Check compliance with approvals, legislation and site management plans, including follow-up investigations and responses to illegal dumping issues.
• Review operational information and prepare reports that support performance tracking, identify opportunities for improvement and strengthen Waste Team services.

Essential experience and skills

• Background in waste management, environmental services, compliance or another operational setting with similar responsibilities.
• Ability to complete site inspections, recognise operational or compliance concerns and keep accurate records according to procedures.
• Strong customer service capability, including dealing with enquiries, investigating requests and resolving complaints professionally.
• Experience gathering, analysing and reporting operational data for performance monitoring and service improvement.
• Well-developed organisational skills with the ability to handle competing demands, work independently and contribute effectively to a team environment.

Qualifications

• Certificate III or IV, or equivalent vocational training, in waste management, environmental operations, compliance, local government, business administration or a related field.
• Current C Class Driver Licence.

Pay, benefits and workplace support

• Guaranteed salary growth under the Certified Agreement, with a 14.5% increase over 3 years or CPI, whichever is higher.
• Employer superannuation contributions of 12%.
• Annual leave loading of 17.5%.
• Flexible working arrangements discussed with your manager.
• Modern flex-time system that allows hours to be adjusted and time to be banked.
• Ability to shape work patterns around family, personal and professional commitments.
• Right to Disconnect provisions to support clear separation between work and personal time.
• 5 days of Wellbeing Leave.
• 5 days of Reproductive Health Leave.
• 20 days of Domestic and Family Violence Leave.
• Employee Assistance Program for confidential support.
• Wellness programs and workplace wellbeing initiatives.
• Discounted access to Council facilities.
• Annual flu vaccination program and annual skin checks.
• 12 weeks of paid parental leave for primary caregivers.
• 2 weeks of paid partner leave for secondary caregivers.
• Carers leave available to support family responsibilities.
• Training, mentoring and professional development opportunities.
• Internal mobility and secondment opportunities.
• Chance to broaden experience through Council projects and initiatives.
• Work that contributes to the long-term sustainability of the Noosa community.

Additional information

This role is part of Noosa Council’s broader commitment to diversity, inclusion, equal opportunity, wellbeing and employee support. The Council also highlights that it offers meaningful career development and a workplace designed to help employees feel supported and respected.

The organisation is located at the northern end of the Sunshine Coast in Queensland and covers an area of 872 square km. Noosa is recognised by UNESCO as a Biosphere Reserve and is known for its beaches, national parks, lakes and hinterland.

Contact for enquiries

For further information about the position, contact Peita Otterbach, Waste Coordinator, on (07) 5329 6422.