Warehouse Shift Leader

Role Overview

This position is focused on keeping warehouse orders moving accurately and on time while preserving a safe, organized, and productive work environment. The role also involves coordinating the team, supporting data entry and shipping flow, and ensuring that warehouse standards are followed throughout the shift.

Order Processing

• Make sure outgoing orders are prepared and handed over to the shipping team promptly and correctly.
• Check the system regularly to capture orders from all sources, including domestic and remote areas, and work with any missing areas so nothing is left out before preparation begins.
• Review available supplies so the team has what it needs to complete tasks and fulfill customer orders across the shift.
• Oversee carton packing, collect invoices from preparers, and pass them to the data entry officer for content matching and shipping confirmation.

Team Coordination

• Assign preparation work by aligning with data entry staff so orders are distributed properly among preparers.
• Track warehouse activity and staff output to make sure work stays on schedule and productivity targets are met.

Health, Safety, and Warehouse Standards

• Support health, safety, and ISO compliance by regularly checking temperature, humidity, and overall safety conditions in the warehouse.
• Keep the work area clean and safe by supervising cleaning tasks, protecting warehouse operations and stock through security procedures, and coordinating required maintenance activities.

Team Management

• Monitor the assigned team’s KPI progress, coach team members, remove blockers, and provide performance feedback to support objective achievement.
• Carry out any additional duties assigned by management when needed.

Working Conditions

The job is entirely indoors. The shift pattern includes 6 working days and 1 day off per week. Working hours are 8 hours per day on shift, including a 1-hour break.

Requirements

• High school education is required.
• At least 3 years of relevant experience is needed.
• Working knowledge of MS Office Suite is required.
• Basic English is needed, and Arabic is also required.