Waiter - Duomo

Role Overview

This position is for a waiter in Duomo at EDITION in Dubai. The role is part of a full-time, non-management food and beverage team located on site in Downtown Dubai.

Key Duties

• Deliver food courses and alcoholic drinks to guests in line with service standards.
• Arrange tables based on the occasion and the required service style.
• Assist guests with menu choices and answer product-related questions.
• Coordinate with the kitchen on menu queries, preparation delays, re-cooked items, and item availability.
• Relay special meal needs, allergies, dietary restrictions, and custom requests to the kitchen team.
• Enter orders into the MICROS system when the order is taken.
• Check guest satisfaction throughout the meal and after beverage service.
• Keep service areas, crockery, glassware, and related spaces clean throughout the shift.
• Complete end-of-shift tasks such as replenishing supplies and switching off lights.
• Present an accurate physical bill to guests and process payments.

Standards and Work Expectations

• Follow company policies, safety rules, and security procedures at all times.
• Report accidents, injuries, and unsafe conditions to a supervisor and complete required safety training.
• Maintain a neat, professional appearance and protect confidential information and company property.
• Greet guests warmly, recognize their needs proactively, and assist guests with disabilities when needed.
• Communicate clearly and professionally with guests and team members.
• Build positive working relationships and support teammates in reaching shared goals.
• Maintain quality standards and comply with all service expectations.
• Read and verify information accurately, including small print and other formats.
• Be able to stand, sit, or walk for long periods or for an entire shift.
• Handle lifting, carrying, pushing, pulling, and placing objects up to 25 pounds independently and over 50 pounds with assistance.
• Use fine motor skills to grasp, turn, and manage objects of different sizes and weights.
• Move safely across slopes, uneven or slippery surfaces, stairs, and service ramps.
• Reach above shoulder level and below the knees, including bending, twisting, pulling, and stooping as required.
• Perform other duties assigned by supervisors.

Preferred Profile

The ideal candidate has a high school diploma or GED, at least one year of related experience, and no prior supervisory background. No license or certification is required.

About the Employer

EDITION Hotels blends boutique hotel creativity, luxury hotel service, and Marriott International’s global scale to create a distinctive hospitality experience. The brand is aimed at discerning guests who value originality, quality, design, and exceptional service. The workplace emphasizes personality, heart-led service, and a dynamic guest experience.

Equal Opportunity

The employer is committed to equal opportunity and welcomes applicants from all backgrounds. Hiring decisions are made without discrimination on protected grounds, including disability, veteran status, and other legally protected categories.

Additional Information

Job Number: 26078932

Job Category: Food and Beverage & Culinary

Location: Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, 11788

Schedule: Full Time

Remotely: No

Position Type: Non-Management