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Volunteer Support Officer

Victoria State Emergency Service

Bairnsdale, Victoria, Australia · Full Time

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Experience
Any
Salary
AUD 81,496 – AUD 90,227 / year
Openings
1
Posted
5 days ago
Work mode
In office
Eligibility
Applicants must be able to work in an ongoing full-time role in Bairnsdale and meet the required screening checks. The position is suitable for candidates who can support volunteer units, including attendance outside normal hours when needed.
Resume
Required to apply

Where you'll work

Job description

Role overview

Victoria State Emergency Service (VICSES) is seeking a Volunteer Support Officer based in Bairnsdale, Victoria. This ongoing full-time position sits within the Unit Support Team and is focused on providing specialist, flexible support to volunteer units and their leadership teams. The role helps keep units functioning effectively by coordinating administration, compliance, grant-related work, logistics, and other activities that support operational readiness.

About VICSES

VICSES is a volunteer-driven emergency service that responds to a wide range of emergencies across Victoria, including flood, storm, earthquake, tsunami, and landslide events. It also supports other agencies and departments when required under section 6A of the VICSES Act. Depending on training and suitability, staff may also be asked to assist with emergency operations.

VICSES volunteers are extensively trained to work across many emergency environments. The organisation’s broader mission is to reduce the impact of emergencies and help communities become more resilient, informed, and prepared before, during, and after emergency events. VICSES also operates the largest road rescue network in Australia, with specialist teams providing round-the-clock response to road accidents and trauma incidents, while supporting Victoria Police, CFA, FRV, Parks Victoria, and DEECA during major bushfire and emergency incidents.

Key duties

  • Provide dedicated support to VICSES volunteer units and their management teams.
  • Coordinate administrative tasks that help units run smoothly.
  • Assist with compliance-related activities and record keeping.
  • Support the preparation and coordination of grant applications.
  • Manage logistics that contribute to unit operational readiness.
  • Support volunteer units during scheduled training, meetings, and other regional or unit activities.
  • Work outside standard hours when needed, including evenings, weekends, and travel.

Working conditions

This is an ongoing, full-time opportunity with a salary range of $81,496 to $90,227 plus 12% superannuation. The position may require occasional evening and weekend work to support important activities. Travel and out-of-hours attendance are also expected when assisting volunteer units.

How to apply

Applicants should submit their application through CAREERS.VIC and provide both a cover letter outlining relevant experience and skills, and a current resume or CV. For role-related questions, contact Karina Osgood at karina.osgood@ses.vic.gov.au. Applications close on Thursday, 2 July 2026.

Additional information

VICSES is an equal opportunity employer and is committed to safeguarding children and vulnerable people, maintaining high standards of integrity and community trust, and advancing gender equality in emergency management. All applicants must complete the required screening checks before appointment. Flexible working arrangements may be available, subject to operational and business requirements. More information about values, benefits, and the recruitment process is available on the VICSES careers page.

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