Virtual Personal Travel Assistant

About the Company

This role sits with a remote-first travel services business that designs customized, low-stress vacations for customers across the globe. The company handles a wide range of trips, including luxury escapes, family holidays, and milestone celebrations, with a strong focus on professionalism, precision, and customer satisfaction. Its team builds tailored itineraries to match individual travel preferences and needs, and places a high value on flexibility, innovation, and continuous learning.

About the Role

The company is seeking a proactive, client-oriented Virtual Personal Travel Assistant to support its travel advisors from a remote environment. The position centers on handling client communication, coordinating trip details, and keeping travel-related administrative work organized so advisors can concentrate on creating personalized travel experiences. This opportunity is well suited to someone who enjoys travel, likes working behind the scenes, and wants to grow in a collaborative, supportive setting. Flexible hours, training, and exposure to the travel and hospitality sector are part of the role.

Key Responsibilities

• Help prepare client documents, update itineraries, and confirm bookings.
• Keep calendars, payment reminders, and client deadlines on track.
• Respond to travelers in a polished, professional manner about trip details, changes, and questions.
• Monitor supplier messages and follow up on requests or modifications to travel plans.
• Maintain accurate client profiles and records, including travel preferences.
• Provide administrative support and deliver strong customer service across the team.

Qualifications

• Strong focus on accuracy and the ability to manage multiple tasks at once.
• Clear communication skills and a customer-service mindset.
• Comfort using email, digital tools, and cloud-based systems.
• Ability to work independently and manage time well.
• Interest in the travel and hospitality industries.
• No previous travel-industry background is needed; training will be provided.

Benefits

• Remote work arrangement with a flexible schedule that supports work-life balance.
• Personalized training and continued guidance from experienced professionals.
• Earning potential linked to project support, client engagement, and team performance.
• Access to travel-industry discounts and other perks after training is completed.
• Pathways for growth into travel advising or operations-focused roles.

Equal Opportunity

The employer is committed to fair hiring and an inclusive workplace. Applications are welcomed from people of all backgrounds, and hiring decisions are made without regard to race, ethnicity, gender, age, sexual orientation, disability, or other protected characteristics.