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Technical Support Engineer (Bukit Batok)
Singapore · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Diploma/Degree in Information Technology, Computer Science, Electrical/Electronic or equivalent
- Eligibility
- Candidates with a diploma or degree in Information Technology, Computer Science, Electrical/Electronic studies, or an equivalent background, and those who can start immediately, are suitable for this role.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
Viskou System Pte Ltd is hiring a Technical Support Engineer to support both pre-sales and post-sales activities for customers and the sales team. This role involves hands-on product testing, troubleshooting, and delivering product training to internal teams and clients.
Key Responsibilities
- Support the sales team by addressing technical questions during the pre-sales stage.
- Deliver courteous and effective technical assistance to customers.
- Test CCTV products to build a strong understanding of the company’s solutions.
- Conduct training sessions for internal staff as well as customers.
- Handle after-sales support tasks, including troubleshooting issues and processing warranty claims.
Requirements
- A diploma or degree in Information Technology, Computer Science, Electrical/Electronic studies, or a closely related field.
- Comfortable working as part of a team while also being able to learn quickly and work independently.
- Prior exposure to CCTV, door access systems, or solar products will be considered an advantage.
Additional Information
- This is a 5-day work week schedule from Monday to Friday, 9:00 AM to 6:00 PM.
- The position is based in Bukit Batok, Singapore.
- The compensation package includes an attractive salary along with allowances.
- The role is available for immediate joining.
Contact
Interested candidates may reach out via WhatsApp at +65 87584857 or send a resume to hr@viskou.com.