Team Support Manager, Hawkes Bay

About the opportunity

Join a major self-storage business in New Zealand and become part of a privately owned, family-run team in Hawke’s Bay. The role offers variety, flexibility, and the chance to contribute across multiple centres, including a fourth location scheduled to open in October.

What you’ll be doing

This position involves supporting the day-to-day running of the centres, with a strong focus on customer interaction, sales, and site presentation. You will work on a rotating basis across three Hawke’s Bay centres, and may be asked to cover at short notice depending on leave and business needs.

• Handling customer service in the store and over the phone
• Responding to inbound sales enquiries
• Maintaining clean, tidy, and well-presented premises
• Working towards and surpassing sales targets
• Covering shifts across centres in the North Island when required, with notice

Who we’re looking for

The ideal person is flexible, reliable, and comfortable working independently as well as within a team. A positive, proactive approach and a genuine interest in customer service and sales are important.

• Previous sales experience and proven selling ability
• Strong customer service mindset
• Stable work background
• Willingness to support rosters across the North Island with notice
• A constructive, can-do attitude
• Confident in face-to-face customer interactions
• Self-driven and open to personal development
• Able to work autonomously when needed
• Collaborative team player

What’s on offer

• Training and ongoing development to help build your skills
• Two weeks of full-time training at the start of the role
• The chance to be recognised for strong performance
• A fun, rewarding workplace with a committed and energetic team
• Potential for strong financial rewards as part of a successful business

Working arrangements

The role starts at a minimum of two days per week and may increase to five days in certain weeks, depending on operational needs and with prior notice. The employer is open to discussing hours to create a mutually suitable arrangement.

Additional information

You’ll be joining one of the country’s largest self-storage operators and working for a market-leading business focused on customer service, sales performance, and maintaining high standards across its sites.