Team Member

Role Overview

This is an on-site position supporting a client in the automotive sector. The role is based in Port Melbourne and includes free parking on site, along with the chance to work in a positive team setting.

About the Employer

Canon Business Services ANZ has spent more than 20 years helping organisations improve how they work through business process optimisation and IT services. The company partners with customers to streamline, automate, and transform operations so they can focus on growth and core priorities. Its solutions are built to be practical, scalable, and cost-effective, and many client relationships have continued for over a decade because of strong customer focus and dependable service delivery.

Joining the business means becoming part of a workplace that supports career development and values the contribution each person makes to the wider success of the organisation.

About the Role

The successful candidate should bring a proactive, dependable mindset, strong attention to detail, basic computer skills, and clear communication abilities.

Main Duties

• Sort incoming mail and make sure it reaches the right people.
• Receive and pass on parcels and courier deliveries.
• Complete internal mail runs between Port Melbourne HQ and the North Altona office using the company van.
• Arrange courier collections and deliveries as needed.
• Handle customer questions and basic enquiries professionally.
• Keep office equipment, supplies, and stationery stocked and organised.
• Support the preparation of meetings and conferences.
• Update databases and presentation materials when required.
• Carry out light cleaning tasks around the office.
• Help with filing and maintaining document records.
• Assist with general administrative work.
• Be prepared for occasional heavy lifting.

Key Requirements

• A valid driver’s licence is required.
• A current forklift licence is preferred; if the right candidate does not yet have one, training can be provided and the company will cover the training and licence costs.
• Confidence using MS Office and the ability to pick up new systems quickly is important.
• Strong verbal communication and a commitment to excellent customer service are essential.
• Good planning, organisation, and time management skills are needed.
• The ability to stay effective under pressure and meet strict service expectations is required.
• Prior experience in customer service would be an advantage.

Eligibility

Applicants must be Australian citizens or permanent residents at the time they apply. Candidates also need to be legally eligible to work in the country where the role is based.

Additional Information

The employer promotes an inclusive and diverse workplace and encourages people to bring their authentic selves to work. Flexible working arrangements are supported where possible, as better work-life balance is seen as a benefit to motivation, performance, and productivity. The employer is an equal opportunity employer, so all applications will be assessed fairly. Benefits and perks may vary depending on employment type and country of work.