Team Lead Technical Documentation (all genders)

About the Role

We are looking for a people-oriented leader with a strong technical mindset and a passion for modern documentation systems. In this position, you will guide a technical writing team and ensure that complex product information is translated into documentation that is clear, current, and useful for users.

Key Responsibilities

• Set up, lead, and further develop the technical documentation team.
• Own the complete documentation workflow, from the initial concept through to publication.
• Design and coordinate cross-functional processes with other teams and departments, especially Product Management and Development.
• Create and maintain technical documentation for software products.
• Improve the tools used to produce documentation.
• Establish and manage translation workflows.
• Work closely with Technical Support and use it as a feedback channel for documentation improvements.

Your Profile

• You have several years of professional experience in technical writing/documentation.
• You hold a university degree in Technical Communication, Communication Studies, or a comparable qualification.
• You enjoy taking responsibility and supporting the development of team members.
• Initial experience leading a small team is preferred.
• You are confident using office software, Atlassian tools such as Jira and Confluence, and content management systems.
• You combine creativity in visual communication with analytical thinking and a structured way of working.
• You can work confidently with complex IT and software products and are willing to learn new ones quickly.
• You have very good German and English skills.

Work Environment and Benefits

• The company combines startup energy with everyday collaboration.
• Communication is transparent across the organization and departments work closely together as one team.
• Working hours are flexible, as long as service coverage is ensured.
• Flat hierarchies support direct communication on equal footing.
• There is no dress code, so you can feel comfortable and stay authentic at work.
• You will have plenty of room to contribute ideas and shape solutions.
• Company pension provision, electrically height-adjustable desks, fruit, and beverages are part of the standard setup.
• Regular company events and informal Friday social drinks are offered.

About the Company

The organization develops business communication solutions that connect people in the digital workplace and make communication as simple and digital as possible. It is a fast-growing company with a dynamic culture and around 250 employees, with more joining over time. The team values respect, initiative, responsibility, and the freedom for each person to develop their strengths.