SSCM Specialist

About Lutech

Lutech is a technology group focused on end-to-end digital evolution, working across multiple technology areas including consulting, solutions, digital, cybersecurity, services, and cloud. The organization is driven by innovation and by the belief that people are at the center of every achievement.

The Global Competence Center in Tirana is an international hub created to attract talent and build advanced digital and AI capabilities. It works closely with teams in Italy and Spain and contributes to cutting-edge projects for Italian and international clients in a dynamic, multicultural setting.

Through a multi-technology model and collaboration with universities and global partners, the center supports complex, highly innovative initiatives spanning consulting, implementation, and service operations.

Lutech promotes an inclusive, informal environment where each person adds value. Diversity is viewed as a strength because every team member brings unique experience, perspective, and background.

Role Overview

The SSCM Specialist will take ownership of endpoint software and system management activities within an enterprise environment, with a strong focus on Microsoft SCCM/MECM. The role plays a central part in patching, packaging, deployment, reporting, and operational support for managed workstations.

Key Responsibilities

• Oversee the monthly rollout of Microsoft Windows and Office patches across company endpoints.
• Build and configure update packages, then validate them in test environments before wider release.
• Run pilot deployments with selected user groups and coordinate large-scale enterprise-wide distribution.
• Track installation results, investigate issues, and resolve any deployment-related anomalies.
• Ensure patching activities remain aligned with security standards and GDPR requirements.
• Manage the full software lifecycle through Microsoft SCCM, including packaging, deployment, installation, update, and removal activities.
• Collect and assess application requirements, then verify and validate software sources.
• Create, maintain, and configure SCCM packages, applications, and target collections.
• Plan and execute test, pilot, and mass distribution phases for software releases.
• Support operating system deployment activities through SCCM, including image creation and ongoing maintenance.
• Adjust and maintain task sequences and related OSD workflows.
• Improve endpoint provisioning processes and provide specialist support to infrastructure teams.
• Diagnose and troubleshoot issues on SCCM-managed endpoints and assist the Local System Administrator when needed.
• Prepare technical and operational reports covering hardware and software inventory, endpoint compliance, software distribution status, patching status, and application/license lifecycle.
• Use native SCCM tools and SQL queries to produce advanced reporting outputs.

Requirements

• Established hands-on experience with Microsoft SCCM/MECM.
• Practical background in software packaging and software distribution.
• Strong understanding of patch management and operating system deployment processes.
• Experience working with task sequences and system images.
• Solid troubleshooting ability and a structured approach to problem solving.
• Working knowledge of SQL for enhanced reporting.
• Ability to work independently and manage responsibilities in complex enterprise environments.

Additional Information

The role requires no conflicts of interest or competing activities, along with the availability needed to ensure continuity and reliable performance.

Lutech is an equal opportunity employer and considers applicants without discrimination on the basis of race, religion or personal beliefs, ethnic or national origin, disability, age, citizenship, marital status, including cohabitation and civil union, sexual orientation, gender identity, or any other legally protected status.

Work Environment

This is an onsite position based in Tirana, Albania.