Specialist, Talent

Role Overview

Pandora is seeking a Talent Specialist for its North America business in New York. This position is part of an integrated Talent function that helps build leadership readiness, strengthen development capability, and support growth across the employee journey.

The role focuses on turning talent priorities into practical, scalable learning experiences for retail and office teams. It involves close collaboration with HR, field leadership, and cross-functional partners to deliver development initiatives that reflect Pandora’s culture and leadership expectations.

What You Will Do

You will contribute to the design, delivery, and ongoing improvement of learning and development experiences across NAM. Depending on business needs, the role may lean toward readiness and acceleration or enablement and capability-building.

Work may include onboarding, leadership development, capability-building programs, learning content creation, learning systems support, and facilitation across live, virtual, and digital settings.

The position also plays an important role in ensuring development initiatives improve readiness, deepen capability, and create consistent talent experiences across the organization.

Key Responsibilities

• Build and deliver leadership and development programs across different formats and audiences.
• Convert capability gaps into usable learning solutions that address real business needs.
• Develop, update, and manage learning resources and supporting materials.
• Support digital learning delivery through learning platforms and systems, including LMS tools.
• Make sure learning content stays aligned with current business goals and leadership standards.
• Work with internal partners to advance development programs and organizational priorities.
• Lead or assist with leadership programs, workshops, and other important learning sessions while maintaining quality and consistency.
• Collect input from the field, review feedback, and look at performance patterns to improve learning outcomes and participant experience.
• Reinforce Pandora’s culture, values, and leadership expectations through all development touchpoints.
• Support leadership readiness for critical roles through onboarding, acceleration, and capability-building initiatives.
• Plan and facilitate learning experiences for leadership meetings, conferences, and larger events.
• Own assigned talent initiatives while coordinating with the wider Talent team to keep experiences connected and consistent.

Candidate Profile

Successful candidates should bring experience in retail leadership, talent, learning and development, leadership development, or a related business area. The role requires someone who can create and facilitate learning experiences across in-person, virtual, and digital channels.

You should be comfortable working in a fast-moving, field-oriented environment, managing several priorities at once, and adapting quickly when needs change. A strong grasp of adult learning, leadership development, capability building, and talent practices such as development, assessment, career growth, and inclusion is important.

This position also calls for strong communication, facilitation, collaboration, organization, and project management skills, along with the ability to create engaging learning content. Comfort with learning technologies, a data-informed mindset, and the ability to connect talent work to business outcomes are also valued. HR certifications such as PHR or SHRM-CP are a plus.

Compensation and Benefits

The New York base salary range for this position is $93,000 to $116,000, depending on experience.

Pandora’s benefits package includes base pay plus bonus eligibility, a 401(k) plan, medical, dental, vision, short-term disability, long-term disability, basic life and AD&D coverage, anniversary gift cards, a recognition program, and product discounts.

Additional support includes learning and development programs, ongoing feedback, LinkedIn Learning access, tuition reimbursement, and paid time off covering vacation, personal days, sick time, celebration days, and paid holidays.

About Pandora

Pandora is the world’s largest jewellery brand, known for creating and marketing accessible luxury jewellery made from high-quality materials. Its pieces are designed to help people express themselves and share meaningful stories and passions.

The company sells in more than 100 countries through about 7,000 points of sale, including over 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people globally and crafts jewellery using 100% recycled silver and gold. The company has also set a goal to cut greenhouse gas emissions across its value chain by 2030 and is listed on the Nasdaq Copenhagen stock exchange.

About Pandora North America

The North America region includes teams in the USA and Canada, with more than 115 employees in the New York and Baltimore offices, more than 80 employees in the logistics center in Columbia, Maryland, around 100 field employees, and more than 3,900 employees in owned and operated stores.

The USA is Pandora’s largest market, and the wider North American region includes over 1,400 points of sale, with more than 420 concept stores and more than 300 owned and operated locations.

Recruitment Note

Pandora follows a transparent and fair hiring process aimed at giving candidates an equal opportunity to show their skills and experience. Applicants are encouraged not to include identity-related details such as a photo, marital status, or age.