Social Media Executive

Role overview

Shoppertainment Management is hiring a creative and commercially minded Social Media Executive to strengthen its Marketing team. This is mainly an office-based position, but it also includes regular travel to client locations for meetings and for capturing content. The ideal person will enjoy a busy environment, have a strong storytelling approach, and know how to create social content that drives engagement and supports business outcomes.

The role calls for strong attention to detail, good time management, and a proactive attitude. You will take ownership of client social media channels, producing content that informs, inspires, and encourages action. A key part of the job is visiting client sites to shoot photography, video, and behind-the-scenes material for social campaigns and broader marketing activity. You will collaborate closely with the Head of Digital on social-first strategy and with Marketing Account Managers, while also contributing fresh ideas independently.

Key responsibilities

• Oversee social media profiles for multiple clients across different platforms.
• Design, write, and plan content that is aligned with each client’s brand and campaign goals.
• Travel to client sites to collect high-quality photo and video content for social channels, blogs, and marketing projects.
• Produce and edit social-focused assets such as short videos, reels, stories, and photography.
• Check social channels every day and respond quickly while managing community interactions proactively.
• Keep up to date with current social media trends and digital marketing best practices.
• Adjust content so it reflects the distinct voice and personality of each client.
• Measure campaign results by tracking KPIs and turning performance data into practical recommendations.
• Prepare clear reports covering social media performance, campaigns, and website activity.
• Contribute new ideas that improve client strategies and support commercial objectives.

Skills and experience

You should bring strong communication skills, both written and verbal, with proven ability to create content for social media and blogs. Experience in capturing and producing social content, including photography and video, is important, as is confidence working directly with clients on site and identifying strong content opportunities.

Basic video editing ability, along with hands-on content creation experience for social platforms, will be needed. You should be able to work well as part of a team as well as independently, and you must be organised enough to prioritise tasks and meet deadlines in a pressured environment. A sound understanding of scheduling tools, reporting processes, and wider digital marketing principles is also expected, along with an analytical approach that helps turn data into strategy.

What we are looking for

The company is seeking an energetic, motivated person with a positive, can-do attitude and a genuine interest in growing a career in digital marketing. You should be comfortable working from the office and partnering with the wider marketing team, while also travelling to client sites to gather content and build strong relationships. Confidence, creativity, attention to detail, and enthusiasm for social media are all key to success in this position.

Additional information

This role is primarily office-based and involves regular travel to client sites for content capture and meetings. The job also requires the ability to work confidently both behind and in front of the camera.