Senior Relationship Executive - Gold Loans

About Bajaj Finance

Bajaj Finserv Lending, a part of Bajaj Finserv Lending, offers a comprehensive suite of financial products including loans for various needs. We provide loans for Bajaj Auto Two Wheelers through Bajaj Auto Finance Ltd. Additionally, we offer Consumer Durable Loans, Personal Loans, Loan Against Property, Small Business Loans, Construction Equipment Loans, Loan Against Securities, and Insurance Services under the Bajaj Finserv Lending umbrella. As one of the most diversified NBFCs, we serve over 5 million customers nationwide and hold the highest credit rating of FAAA/Stable for an NBFC in the country. Our offerings span consumer durables, personal loans, property-backed loans, small business financing, two and three-wheeler loans, construction equipment financing, securities-backed loans, and insurance services.

Job Purpose

This role is with Bajaj Finance Ltd., seeking young, dynamic, and experienced professionals with 2-4 years in the Gold Loans sector. The ideal candidate will be passionate about building a career in gold loans, possess excellent communication skills (written and verbal), and have a basic understanding of MS Office. Proficiency in the local vernacular language of the region is essential.

Culture Anchor

• Work Hard: Consistently put in effort, plan, and track daily progress to achieve targets.
• Execute with Rigor: Take ownership of meeting targets with focus and dedication.
• Own It: Uphold honesty and fairness in all dealings, adhering to organizational policies.
• Act with Integrity: Maintain ethical conduct in all professional interactions.

Duties and Responsibilities

• Actively canvass and source new customers to expand the Gold Loan business.
• Generate revenue through cross-selling financial products and collecting interest payments.
• Conduct appraisals for gold loans.
• Cultivate and maintain strong client relationships to maximize business value.
• Manage customer relationships and follow-ups effectively.
• Maintain important registers and prepare daily reports.
• Handle cash management and accounting tasks.
• Engage in direct marketing of cross-selling products at insurance product branches.

Required Qualifications and Experience

• A minimum of 2-4 years of experience in the Gold Loans domain.
• Proven ability in canvassing and customer acquisition for gold loans.
• Experience in revenue generation through cross-selling and interest collection.
• Skills in gold loan appraisal.
• Demonstrated ability in client relationship management and follow-up.
• Proficiency in maintaining registers, daily reporting, cash management, and accounting.
• Experience in direct marketing of financial products.

Additional Information

Knowledge of the vernacular language of the respective region is mandatory.