Senior Manager, People Operations

About the company

Tia is focused on improving women’s healthcare by making care easier to access, raising the quality of outcomes, and creating a stronger overall patient experience. Its “Whole Woman, Whole Life” approach brings together primary care, gynecology, mental health, dermatology, and wellness through both in-person services and a nationwide virtual care platform. Backed by Series D funding, the company serves more than 120,000 women across four markets and continues to expand a technology-enabled preventive care model in partnership with major health systems.

About the role

Tia is hiring a Senior Manager, People Operations to own the systems, workflows, and operational backbone that support a growing organization. This position is responsible for the core People Ops function, including HRIS, payroll, benefits, compliance, employee lifecycle operations, people analytics, compensation operations, and equity administration. It is a practical leadership role for someone who brings strong decision-making, accuracy, and a mindset for improving processes. The role partners closely with Finance, Legal, People leadership, and other teams to keep People operations reliable, compliant, scalable, and centered on the employee experience.

Key responsibilities

• Take ownership of the main People Operations workflows, including HRIS, payroll, benefits, compliance, reporting, and employee lifecycle management.
• Lead the setup, configuration, and ongoing improvement of ADP Workforce Now as the company’s primary system of record.
• Ensure payroll is processed accurately and on time for a workforce spread across multiple states and entities.
• Handle benefits administration, open enrollment, vendor coordination, audits, and related compliance work.
• Keep people data accurate and produce reports, dashboards, and operational insights for leadership.
• Support compensation processes, bonus calculations, and equity administration in Carta.
• Spot process breakdowns and create more efficient, scalable ways of working.
• Collaborate with Finance, Legal, People Business Partners, and business leaders to strengthen operational discipline and the employee experience.
• Lead and coach a People Ops team member, setting clear expectations for ownership, accuracy, and follow-through.

Requirements

• At least 8 years of experience in People Operations, with deep ownership of payroll, HRIS, benefits, and compliance.
• Hands-on experience with ADP Workforce Now, including configuration and process optimization.
• Background managing complex payroll across multiple states, entities, and employee groups.
• Working knowledge of employment law, compliance requirements, audits, and employee data practices.
• Comfort using data, reporting, and systems to support better decision-making.
• Strong attention to detail, organization, and accountability.
• Ability to move between strategic planning and day-to-day execution in a fast-paced setting.
• Clear communication skills and the ability to work as a trusted cross-functional partner.
• Experience managing, mentoring, or developing team members.

Preferred background

• Experience in healthcare, clinical operations, or another heavily regulated environment.
• Experience working in a high-growth or venture-backed company.
• Familiarity with Carta, JIRA, and benefits administration tools.
• Experience creating or refining People Ops processes from scratch.

Compensation and benefits

The expected pay range for this role is $150,000 to $170,000. Final compensation will depend on role level, experience, skills, qualifications, location, business needs, and current market conditions. This position also includes unlimited vacation, a quarterly performance bonus with a 10% target, free Tia membership, a competitive stock option package, a one-time $300 work-from-home stipend, a $50 monthly phone and internet reimbursement, medical/dental/vision coverage, a 401(k) program, a company-issued MacBook, and a travel stipend for team off-sites.

Work location

This is a remote role.

Equal opportunity

Tia is an equal opportunity employer and values a wide range of experiences, viewpoints, and backgrounds. The company strongly encourages applicants from communities including people of color and LGBTQ+ individuals.

Application note

The company states that it will never request payment, gift cards, or sensitive financial details during hiring. Any legitimate communication will come from an official @asktia.com email address. If anything seems suspicious, candidates should contact peopleservices@asktia.com.