Senior Engineer - System Operations Management

Role Overview

This position is focused on managing the planned rollout of monthly Windows security updates across a defined server environment. The role ensures patches are delivered on time, validated carefully, and deployed with minimal disruption to business operations.

Key Responsibilities

• Plan, coordinate, and oversee the release of Microsoft’s monthly security updates for Windows servers.
• Assess each vulnerability fix for severity and business impact so deployment can be prioritized by risk.
• Build and run a structured test plan to confirm updates do not interfere with applications, system settings, or normal operations.
• Design a deployment approach that accounts for bandwidth constraints, uptime needs, and the spread of endpoints across locations.
• Keep detailed records of update schedules, test outcomes, rollout progress, and deployment results.
• Prepare routine status and compliance reports for stakeholders, including any issues or exceptions encountered.
• Assist with incident response efforts involving security vulnerabilities by investigating causes and helping implement corrective actions.
• Work with Microsoft and other vendors to track upcoming updates, obtain required patches, and resolve technical or deployment-related challenges.

Qualifications

• A bachelor’s degree in computer science, information technology, or a closely related discipline, or equivalent practical experience.
• At least 5 years of experience working with Windows administration and patch management in enterprise environments.
• Strong hands-on background in administering Windows operating systems at scale.
• Working knowledge of WSUS, Microsoft Endpoint Configuration Manager (SCCM), or comparable patch management platforms.
• Solid understanding of security fundamentals, especially vulnerability management and patch governance.
• Strong analytical thinking and problem-solving ability, with experience making risk-based decisions.
• Experience managing complex IT initiatives that include testing, coordination, and deployment activities.
• Clear communication skills for explaining technical matters to both technical and non-technical audiences.
• Hands-on exposure to Qualys will be an advantage.

Language Requirement

English is required, and Arabic is preferred.

About the Employer

malomatia is a Qatar-based technology services organization delivering end-to-end digital solutions for clients across the public and private sectors. Founded in 2008, the company supports Qatar’s digital transformation through services in cloud, cybersecurity, AI, and contact center solutions. The organization works with a diverse team of Qatari and international professionals and is guided by values such as ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.

Mission and Vision

The company’s mission is to help businesses and government entities in Qatar accelerate into the digital future through agile, knowledge-led solutions. Its vision is to be a trusted partner in digital transformation and a builder of a world-class technology ecosystem.