Sales Associate

Role Overview

Pet Valu is part of a group of pet-focused retail banners that serve families with food and supplies for dogs, cats, birds, fish, reptiles, and small animals. The company also supports local shelters, rescues, charities, and pet food bank initiatives through adoption events, donation drives, and fundraising efforts.

As a Sales Associate, you will use your product knowledge and customer service skills to guide pet parents toward suitable nutrition and care solutions. This role is a strong fit for someone who enjoys learning, growing, and working with a team that is passionate about pets.

What the Role Involves

• Handling cashier duties and assisting customers with sales
• Preparing merchandise orders, bank-related tasks, and other routine paperwork
• Restocking smaller items under 10 lbs, such as pet and household supplies, onto sales floor shelves
• Keeping the store clean through sweeping, dusting, and other basic maintenance tasks
• Helping unload delivery trucks and stocking pet food and supply cases and bags, including items weighing up to 50 lbs
• Taking on additional duties as needed to support store operations

What You Need

• Prior experience in retail or customer service
• Familiarity with point-of-sale systems
• A friendly, outgoing approach and strong customer service abilities
• The physical ability to lift 50 lbs repeatedly
• Availability to work scheduled shifts, which may include evenings and weekends
• Reliable transportation to and from the store

Benefits and Perks

• Employee discount
• Retail training
• Competitive pay
• Pet care knowledge
• Flexible scheduling

About the Employer

Pet Valu is a major North American retail chain focused on pet food and supplies, serving a wide range of companion animals while supporting community-based pet welfare programs.

Location

Mississauga, Ontario, Canada