One&Only Resorts

Room Service Order Taker

One&Only Resorts

Dubai, United Arab Emirates · Full Time

Be the first to apply

Experience
1–2 yrs
Salary
Openings
1
Posted
1 hour ago
Work mode
In office
Eligibility
Applicants with 1 to 2 years of experience in an upscale 5-star hotel or resort, especially those with strong food and beverage knowledge and excellent English communication skills, are encouraged to apply.
Resume
Required to apply

Where you'll work

Job description

About the Role

One&Only The Palm in Dubai is looking for a Room Service Order Taker to join the Food & Beverage team. In this position, you will support the daily operation of the in-room dining desk and work closely with the IRD Manager. The role sits within a luxury resort environment where guest care, precision, and warm service are central to the experience.

About the Property

One&Only The Palm is a beachfront retreat set on Palm Island, where contemporary Dubai meets traditional Arabian charm. The resort is known for creating highly personalized guest experiences and delivering service with creativity, empathy, and attention to detail.

Key Responsibilities

  • Support the One&Only The Palm Quality Management System in all daily activities.
  • Help ensure the in-room dining department runs efficiently and smoothly each day.
  • Participate in training as outlined in the department’s training plan.
  • Contribute to improving outlet usage and increasing revenue wherever possible.

Candidate Profile

The ideal applicant should bring 1 to 2 years of experience in an upscale 5-star hotel or resort setting. A strong background in food and beverage service is essential. The role also calls for excellent communication skills, strong personal presentation, and the ability to connect confidently with high-profile and diverse guests. You should be a collaborative team player who can deliver consistently high service standards.

Language Requirements

Fluency in English is required. Additional language skills will be considered an advantage.

What One&Only Looks For

One&Only values people who pay attention to every detail, bring positive energy, and are willing to go beyond the expected. The brand is built around creating joyful, memorable guest experiences, and this role is part of that vision.

Application Notes

Applicants are asked to submit their most recent CV. Only candidates selected for further consideration will be contacted.

Growth and Culture

The company is expanding globally and continues to invest in its people. Team members are encouraged to be open-hearted, intuitive, generous, and spontaneous, while helping create experiences guests will remember for a lifetime.

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