Room Attendant

Company Overview

Ibis and Adagio Doha form a dual-brand hotel complex in the center of Doha, with 306 rooms and serviced apartments. Ibis Doha is positioned as an affordable yet stylish option with a central address, while Adagio Doha provides a home-like stay in a modern, design-focused setting. The property is about 15 minutes from Hamad International Airport and is close to Msheireb Downtown and Souq Waqif.

The hotel features Charlie’s Corner, serving Italian, Asian, Arabic, and Indian dishes along with burgers and signature handcrafted pizzas. Guests also have access to an Infiniti pool and a contemporary gym.

As part of Accor, the workplace emphasizes individuality, learning, and long-term growth in a setting where hospitality is meant to have purpose and create opportunities to explore broad career possibilities.

Role Overview

The Room Attendant is responsible for keeping guest rooms, shared spaces, and exterior areas clean, presentable, and aligned with brand expectations. The role also involves reporting defects, following safety and quality procedures, and supporting the housekeeping team to deliver a consistently high standard of service.

Key Duties

• Clean and service guest rooms, common areas, and exterior spaces in line with brand standards so they remain tidy and well maintained.
• Log maintenance issues in guest rooms, public zones, and back-of-house areas using KnowCross.
• Follow the hotel’s brand requirements and quality audit expectations at all times.
• Handle cleaning chemicals safely and in line with health and safety procedures.
• Deliver warm, helpful guest service, including in difficult situations.
• Support housekeeping colleagues with additional tasks whenever needed.
• Take part in all required training and continue building knowledge and capability.

Requirements

• Hotel housekeeping experience is preferred.
• Strong communication and organisational abilities, along with solid problem-solving skills.
• Physical stamina to stand, lift, push, and pull for long periods.
• Sharp attention to detail and a strong focus on cleanliness standards.
• Willingness to work flexible shifts, including weekends and public holidays.
• Working knowledge of proper cleaning methods and safe chemical use.
• Good command of English; knowledge of other languages is an advantage.
• Ability to stay productive in a busy environment while managing several tasks.
• Positive attitude and the ability to adjust to demanding situations.

Additional Information

Accor states a strong commitment to diversity and inclusion, with a focus on attracting, hiring, and advancing diverse talent.

What You Can Expect

• An employee benefit card with discounted rates across Accor properties worldwide.
• Access to learning and development programs through Accor Academies.
• Opportunities to grow within your property and across the global network.
• The chance to contribute through corporate social responsibility initiatives.

Workplace Culture

The team environment is built on trust, respect, integrity, and a sense of belonging. The workplace aims to feel like a home away from home, where diversity and inclusion are valued. Privacy and personal information are protected, and employees are treated fairly in an environment free from discrimination and harassment.