Revenue Accountant

About Frontline Managed Services

Frontline Managed Services provides managed support across IT, finance, and administration for law firms and other professional services businesses. The company emphasizes innovation, operational efficiency, and high standards, and describes itself as a collaborative environment for people who want to help shape how the business evolves.

Role Summary

The Revenue Accountant will handle client billing, revenue monitoring, collections support, and accounts payable work. The position supports the organization’s overall financial stability by managing key steps across the full revenue cycle.

Work Schedule

This is a Monday to Friday role, with working hours from 6:30 PM to 3:30 AM IST.

Key Responsibilities

This role covers client account setup, billing operations, electronic billing, receivables follow-up, and payable reconciliation. It also involves maintaining records, resolving discrepancies, coordinating with internal teams and clients, and keeping billing systems up to date.

Intake and Client Record Management

• Set up new client accounts in the company’s system.
• Check account details carefully to make sure all required fields are completed, such as group, relationship, website, operations, industry, sub-industry, entity type, address, and similar data.
• Update contact information so company names, job titles, and other contact details remain current.

Billing Operations

• Review attorney time and expenses and convert them into client invoices.
• Examine draft bills and revise them based on attorney feedback.
• Verify narratives, billing rates, clients, matters, and special billing rules, then correct any errors.
• Move charges between clients or matters so billing is assigned correctly.
• Apply write-downs according to firm policy.
• Attach and confirm supporting documents for expense charges and other client-required items.
• Investigate and resolve billing questions from both internal teams and external contacts.
• Prepare reports when required.
• Work closely with attorneys, secretaries, and administrative staff to share accurate information and respond quickly.
• Keep the billing application maintained and functional.

Electronic Billing

• Submit monthly e-invoices to clients while following both client and internal submission rules.
• Monitor each invoice from submission through payment.
• Handle invoice rejections until the submission is accepted and document the issue and resolution.
• Address residual balances through appeals with billing attorneys or timekeepers, or route them for write-off through the correct team members.
• Coordinate with billing, collections, attorneys, secretarial staff, and clients on e-billing matters as needed.
• Set up and manage vendor portals for new matters, new timekeepers, updated budgets, and ongoing rates.
• Investigate rejected invoices and other submission issues so invoices are accepted successfully.
• Help educate timekeepers and related teams to reduce repeat problems and speed up invoice acceptance.
• Organize resubmission of invoices with the relevant internal and client-side stakeholders.

Accounts Receivable and Collections

• Manage an assigned portfolio of attorneys, clients, and matters to support receivables.
• Collect overdue balances in line with firm procedures.
• Work through write-off processes for balances that cannot be collected.
• Partner with other departments to settle billing issues, disputes, contractual concerns, and related matters.
• Keep management informed about portfolio status.
• Prepare reports and analysis on collection outcomes and performance.
• Serve as the connection point between clients and attorneys to recover outstanding receivables while preserving the relationship.

Accounts Payable

• Track payments, expenses, purchase orders, invoices, and statements.
• Match processed transactions by checking entries against system reports and balances.
• Maintain organized historical records.
• Schedule vendor payments and ensure outstanding credit is settled appropriately.
• Review vendor payment arrangements to identify discounts that can lower invoice costs.
• Handle sales tax payments on eligible invoices and record each tax payment.
• Monitor client credits and make sure they are applied correctly against vendor payments.
• Reconcile monthly payable reports to confirm all paid amounts are correct.

Qualifications

• A Bachelor’s degree in Commerce is required.
• The role asks for at least 5 years of professional experience in accounting or a service-related position.

Skills and Attributes

• A service-first mindset with strong self-drive and a consistent sense of urgency.
• Excellent organization and strong attention to detail.
• Comfort working across multiple software tools and online vendor portals.
• Experience in a law firm environment is preferred.
• Advanced capability in Microsoft Excel and Microsoft Office.
• Strong written and spoken communication skills, along with the ability to build working relationships with partners, attorneys, finance teams, clients, and outside vendors.

Additional Information

The employer welcomes applicants even if they do not meet every listed qualification, as long as they are interested in the role and believe they can contribute strongly. The organization also states that it values diverse backgrounds, experiences, and perspectives.

Equal Opportunity Statement

All applicants are to be considered fairly, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.