Restaurant Team Member

Company Overview

Swagatam is a hospitality business with its beginnings in Hamburg-Lohbrügge, Germany, serving guests in the food and beverage sector. The company aims to create a friendly dining atmosphere built on dependable service, consistent quality, and a strong focus on guest satisfaction. As the team expands, there are opportunities to support both customer-facing and kitchen-side activities. Reliability, teamwork, and a respectful environment are central to how the business operates.

Role Summary

This full-time, on-site position in Würzburg is centered on helping restaurant service run smoothly each day. The job may involve greeting visitors, recording orders, delivering food and drinks, and keeping the dining space tidy and well arranged. Based on prior experience and business needs, the role can also include helping with food preparation, maintaining kitchen cleanliness standards, and coordinating with kitchen colleagues so service stays timely.

Key Duties

The person in this role will be expected to provide a high standard of customer care, respond to guest questions or issues in a professional manner, and follow all company, health, and safety requirements. They will work together with other staff members and supervisors to keep shifts running efficiently and ensure each guest has a positive experience.

Qualifications

Applicants should have either previous exposure to restaurant, hospitality, or customer service work, or a clear interest in building a career in that environment. Good communication skills, a courteous approach, and the ability to handle a busy pace are important. Dependability, being on time, and maintaining cleanliness and hygiene standards are also essential. The role requires flexibility for evenings, weekends, and holidays when needed, along with the ability to stand for long periods and safely carry or lift items. A collaborative attitude is important because the position may include both front-of-house and back-of-house support. Basic German and/or English is needed for guest interaction, while additional languages would be a plus. Experience in a restaurant or café is welcome, but candidates without formal experience who are motivated to learn are also encouraged.

Additional Information

This role is full-time and based on site in Würzburg, Bavaria, Germany. It requires working in a fast-moving hospitality setting where cleanliness, service quality, and guest satisfaction are key priorities.