Remote Dental Administrative Assistant

About the Company

Vista Robles Dental Group is a patient-first dental practice focused on delivering high-quality oral care through compassionate service, up-to-date technology, and strong administrative support. The team emphasizes professionalism, collaboration, and a great patient experience, while also creating a workplace where employees can learn and grow.

About the Role

Vista Robles Dental Group is looking for a Remote Dental Administrative Assistant to handle administrative tasks and customer support for patients and the clinical team. This is a full-time remote role and the first contact point for patients. The position includes appointment coordination, maintaining patient records, supporting insurance-related processes, and keeping daily operations organized while ensuring patients have a smooth and positive experience. The right candidate will be highly organized, detail-focused, and able to work independently in a busy healthcare setting.

Key Responsibilities

• Act as the main contact for patient calls, emails, and general questions.
• Arrange appointments, confirm visits, and handle rescheduling when needed.
• Keep patient records accurate, current, and well documented.
• Support patients with registration paperwork, visit preparation, and insurance details.
• Coordinate communication between patients and the clinical or administrative teams.
• Follow up with patients about treatment plans, appointments, and continuing care.
• Complete data entry accurately and manage digital records.
• Maintain HIPAA standards and protect patient confidentiality at all times.
• Sort and organize digital files and administrative documentation.
• Provide strong customer service while helping with everyday office administration.

Qualifications

• High school diploma or an equivalent qualification is required.
• At least 1 year of experience in administrative support, customer service, healthcare administration, or a dental office is preferred.
• Strong spoken and written communication skills.
• Good organizational ability and the capacity to manage several tasks at once.
• Comfort using Microsoft Office Suite and Google Workspace.
• Ability to work independently in a remote setting.
• Excellent attention to detail and sound problem-solving ability.

Compensation and Benefits

• Fully remote work arrangement.
• Competitive pay.
• Paid training.
• Opportunities for professional growth and development.
• Supportive and collaborative team culture.
• A chance to contribute to an expanding, patient-centered dental practice.

Equal Opportunity Statement

Vista Robles Dental Group is an equal opportunity employer and is committed to maintaining an inclusive workplace. All qualified candidates will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.