Relationship Associate
Christchurch, Canterbury Region, New Zealand · Contract
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Tertiary qualification in a financial discipline
- Eligibility
- Applicants from all backgrounds are welcome. Candidates who may need recruitment adjustments or additional support because of an access requirement or disability are encouraged to let the employer know.
- Resume
- Required to apply
Where you'll work
Job description
About ANZ
ANZ is focused on improving the financial wellbeing and long-term sustainability of customers and communities. The organisation is driven by a purpose-led culture and a commitment to helping people and businesses thrive.
About the Role
The Relationship Associate supports Relationship Managers by helping simplify banking for customers through tailored solutions and useful insights. Working in a high-performing team, this position builds capability in risk awareness, credit work and relationship management, and is well suited to someone developing toward a future Relationship Manager role.
The position is based in Canterbury and is an 18-month fixed-term opportunity. Working hours are standard business hours, Monday to Friday, 37.5 hours per week.
Key Responsibilities
- Engage customers with care and professionalism to understand their business needs and service expectations.
- Partner with Relationship Managers, Senior Managers and product specialists to design and deliver suitable customer solutions.
- Support financial analysis and help interpret customer information so credit decisions are accurate and well informed.
- Contribute to the growth and retention of the customer base by building trusted relationships and resolving customer needs effectively.
- Share insights that help customers succeed.
- Build connections with stakeholders across internal and external sectors to strengthen the network of advocates.
What You Bring
Success in this role is likely if you bring a strong foundation in customer delivery, analytical thinking and relationship building, along with exposure to banking, finance or lending. A tertiary qualification in a financial discipline is preferred, as is knowledge of security structures.
Additional Information
ANZ encourages a growth mindset and does not expect candidates to meet every requirement. If you have most of the capabilities listed, you are encouraged to apply.
The bank offers flexible working arrangements, wellbeing support and discounts on selected ANZ products and services. It also values diversity, inclusive hiring and representation of Māori and Pasifika people, supported by a multi-year Te Ao Māori Strategy. Candidates can request recruitment or role adjustments if needed.
Reference number: 118816. Applications close at 11:59pm NZ time on 07/07/2026.