Quality and Regulatory Internship

Role Overview

Teal Health is hiring a part-time intern to support its Quality and Regulatory Affairs team in San Francisco and remotely. The role is centered on supervised project work in quality systems, regulatory research, and review of regulated web content. The intern will help organize quality records, clean up document and metadata issues, research state-level rules that may affect the business, and review public-facing website material for consistency with approved claims and compliance guidance.

This opportunity is intended for a student or early-career candidate interested in medical device quality systems, regulatory affairs, digital health, women’s health, and compliant commercialization. Work will be done under Quality and Regulatory Affairs oversight, and the intern will not independently approve controlled documents, quality records, regulatory positions, or claims.

About Teal Health

Teal Health is building tools and access to help women make informed decisions about their health, beginning with cervical cancer screening. The company has created the first FDA-authorized at-home cervical cancer screening and is working to replace the traditional in-office pap smear with a more comfortable, convenient screening experience. Its offering combines the Teal Wand collection device with a telehealth platform that helps women speak with a doctor, complete screening at home, and understand results.

Mission and Values

The company’s mission is grounded in helping women shape the future they deserve. Its stated values are to elevate women, expect exceptional work, and keep learning every day. These values are intended to guide day-to-day decisions across the team.

Responsibilities

• Support migration readiness for the electronic quality management system by organizing and mapping controlled documents, quality records, forms, templates, training records, and related metadata.
• Compare source files with migration trackers to spot missing records, duplicate files, version mismatches, outdated references, and gaps in metadata.
• Help clean up documents by standardizing file names, categorizing records, checking cross-references, and preparing packages for Quality and Regulatory review.
• Keep project trackers current with migration status, open items, ownership, and progress updates.
• Flag inconsistencies or missing information to the Quality and Regulatory team for review and documented resolution.
• Research state-level regulatory requirements that may affect telehealth, at-home sample collection, lab coordination, patient communications, and commercial operations.
• Prepare research summaries that clearly identify the state, subject area, requirement, applicability, risk, and recommended follow-up, with source references included.
• Maintain a regulatory tracker that can be used by Quality, Regulatory, Legal, Medical, Operations, and Product teams.
• Monitor changes in regulations, guidance, standards, and state requirements under supervision.
• Write concise research notes that separate confirmed rules from matters needing legal, clinical, or regulatory interpretation.
• Review selected website pages, patient-facing content, FAQs, product descriptions, and marketing claims against approved source material, labeling, clinical evidence, and provided guidance.
• Identify potential claim issues such as inconsistent wording, missing disclaimers, outdated content, unsupported comparisons, or statements that may require review from regulatory, legal, medical, or marketing teams.
• Log website review findings in a structured tracker with page references, screenshots when useful, issue details, suggested edits, and the functions that need to review them.
• Help maintain a claim support matrix or website review log that links external statements back to approved source documents.
• Support recurring website compliance checks as the company expands content, educational material, and state availability.
• Draft summaries, trackers, gap analyses, and working documents for Quality and Regulatory review.
• Assist with controlled standards, guidance documents, and regulatory reference lists by recording publication dates, revision status, owners, and applicability.
• Help with assigned quality system activities such as document control, training, change control, supplier quality, complaint handling, CAPA, post-market surveillance, and management review.
• Follow good documentation practices and company procedures when handling quality records and regulated information.
• Keep company information, patient-related information, and regulated business records confidential.
• Coordinate with Quality, Regulatory, Legal, Medical, Product, Marketing, Operations, and Customer Experience stakeholders to gather information and route questions appropriately.
• Provide clear status updates that communicate progress, blockers, risks, and decisions needed.
• Look for ways to improve trackers, templates, folder organization, workflows, and documentation practices.
• Join project meetings, training sessions, and working sessions as needed.
• Ask questions, incorporate feedback, and apply coaching to steadily improve quality and regulatory judgment.

Qualifications

• Currently enrolled in, or recently graduated from, a program in Regulatory Affairs, Quality Assurance, Biomedical Engineering, Biology, Public Health, Health Sciences, Life Sciences, Legal Studies, Health Policy, or a similar discipline.
• Interest in medical devices, diagnostics, digital health, telehealth, women’s health, or regulated healthcare operations.
• Strong written communication skills and the ability to explain complex information clearly and accurately.
• Excellent attention to detail, organization, follow-through, and comfort using trackers, spreadsheets, and controlled documents.
• Helpful working knowledge of FDA-regulated products, quality management systems, ISO 13485, 21 CFR Part 820, labeling, advertising, promotion, or healthcare compliance is preferred but not required.
• Experience with Microsoft Office, Google Workspace, Adobe Acrobat, and spreadsheet-based tracking tools is preferred.
• Ability to manage confidential information with professionalism and discretion.
• Ability to work on tasks independently while recognizing when questions or risks should be escalated.
• Curiosity, humility, and a willingness to learn in a fast-moving regulated startup environment.

Physical and Work Environment

This role requires extended computer use, participation in virtual and in-person meetings when needed, and careful review of documents, spreadsheets, and web content. No routine lifting or manufacturing floor work is expected unless it is specifically assigned and supervised.

Equal Opportunity

Teal Health states that it is an equal opportunity employer and is committed to building a diverse and inclusive team. Employment decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.