Production Operator – Filling

Role overview

This position is based in a regulated and highly competitive environment and focuses on operating filling activities for small and large packs while maintaining strong standards in safety, quality, compliance, and productivity.

Work environment

• You will collaborate with company employees as well as contract manpower provided by Dulsco or other vendors.
• No external customer-facing interaction is expected.
• The role requires clear and accurate communication.
• The position sits within a regulated and competitive market, with strict expectations around HSSEQ, ISO requirements, statutory obligations, competitive awareness, and process improvement.

Health, safety, quality, environment and energy

• Carry out daily tasks in line with the company vision, mission, HSSEQ policies, the Group HSEQ Charter, company rules, One-Maestro standards, and approved safety procedures.
• Take part in risk assessments, critical task analysis, HSSEQ training, safety walks, plant inspections, and behavioural safety observations.
• Contribute to Sustainab’ALL initiatives linked to the company’s 5 levers, including energy efficiency and CO2 reduction, in support of 2030 and 2050 environmental goals.
• Work with diligence, discipline, vigilance, and professionalism in all HSE-related activities.
• Prevent quality or safety incidents caused by negligence, carelessness, or overconfidence.
• Report near misses, incidents, hazards, and injuries to the line manager within the required timelines.
• Stay open to new training topics and actively participate in toolbox meetings for QHSE and energy improvements.
• Support incident investigations and analysis when needed.
• Follow all current legal and regulatory requirements relevant to the assigned duties.
• Comply with the Permit to Work system according to the assigned PTW responsibilities.
• Ensure suitable PPE is available and worn correctly at all times in the work area.
• Maintain full authority to stop any activity if there is a safety concern.

Compliance

• Act in line with the Code of Conduct and Ethics Policy, showing integrity and professionalism at all times.
• Follow compliance requirements covering conflicts of interest, fraud prevention, anti-corruption, economic sanctions, and export control.
• Escalate any compliance breach, especially those related to sanctions or export control, to the designated compliance officer without delay.

Production facility and operating scope

• The small-pack filling unit has a capacity of 99 KMT.
• The big-pack filling unit has a capacity of 120 KMT.
• The site includes 3 fully automated high-speed small-pack filling lines with advanced control systems.
• It also includes two automated drum filling units and one automated pail filling unit.
• Operations cover more than 160 SKUs for small packs and more than 200 SKUs for drums and pails.
• Small packs include 1L, 3L, 4L, and 5L formats.
• Big packs include 208L, 20L, and 25L formats.
• The facility includes automated label storage, label applicators, automated strapping, robot and pick-and-place systems, case formers, can/carton weighing checkers, capping machines, cap and label detection systems, can inkjet printers, and unscrambler units.
• The empty drum storage area can hold up to 1,500 drums and includes label printers, automated drum strapping, an automated drum palletizer, and a laser engraving machine.
• Productivity is tracked using a Lean cure tool, while labels are applied through print-and-apply software and in-house label printing software.

Key duties

• Run filling operations for both small and big packs, including drums and pails.
• Follow standard operating procedures for filling activities at all times.
• Manage line changeovers efficiently and ensure they are completed correctly and on time.
• Be accountable to the Production Supervisor (Filling) and Production Engineer for operational productivity and explain results clearly.
• Help meet and improve KPI and EnPI targets aligned to broader QHSE and energy objectives.
• Escalate any non-conformities found during production or dispatch to the Production Engineer.
• Protect quality and safety in the line, especially where unsafe actions could create higher risk.
• Keep the work area organized using 5S and visual management practices and contribute to Kaizen activities.
• Charge VI Polymer into VI batches within the standard operating time.
• Carry out Jetty/Tank Farm Operator duties during base oil shipment offloading when required.
• Perform decantation work according to standard procedures when needed.
• Work to improve and maintain filling machine OEE against target.
• Maintain a high standard of housekeeping in the assigned area.
• Follow waste management and waste segregation rules on filling lines.
• Comply with loss control management procedures.

Purpose of the role

• Operate filling processes safely while meeting HSSEQ and regulatory standards.
• Support daily output targets and keep operations flowing smoothly.
• Protect product quality and act quickly on non-conformities.
• Help maintain equipment performance and contribute to continuous improvement.
• Encourage safe behaviour, accurate reporting, and clean working conditions.
• Uphold ethical behaviour and company compliance requirements.

Qualification and profile

The ideal candidate has Higher Secondary Education (12th Grade), or Secondary Education (10th Grade) along with a technical diploma in a specialized field lasting 1 to 3 years. A school or technical diploma certificate is required.

Technical capabilities

• Hands-on experience with automated filling and packaging lines for small and big packs.
• Working knowledge of MS Office and Power BI.
• Familiarity with quality control, defect detection, FMEA, and RCA tools.
• Understanding of HSSEQ, ISO standards, and emergency equipment usage.
• Ability to operate label printers, palletizers, strapping systems, weight checkers, and storage equipment.

Soft skills

• Strong communication and teamwork skills for coordination with supervisors, engineers, and contract workers.
• Analytical thinking and problem-solving ability to identify issues and support improvement work.
• Adaptability and resilience in shift-based and changing work conditions.
• Good time management for handling changeovers and sustaining production flow.

Additional knowledge

• Ability to read, write, distinguish, and compare product and packaging requirements online, and detect mistakes linked to supplier errors.
• Familiarity with stock control, including material usage recording and consumption tracking.
• Basic understanding of production cost components.

Language requirements

• English: basic reading and writing ability.
• Hindi is preferred as an additional language.

Additional information

The company values diversity, supports individual development, and provides equal employment opportunities to all candidates.