People Operations Coordinator

About the Company

Metropolis is building AI systems for the physical world, with a focus on making everyday experiences feel seamless, intelligent, and personalized. The company is advancing what it calls the Recognition Economy, aiming to remove repetitive friction and create a sense of ease and belonging across places people visit. Its technology is already helping streamline parking and is being extended into retail and hospitality.

Role Overview

Metropolis is hiring a People Operations Coordinator to support core HR operations. This role centers on employee data maintenance, onboarding and orientation support, handling HR and payroll questions, and assisting with recurring reporting tasks.

Key Responsibilities

• Monitor and resolve questions coming into multiple HR and payroll inboxes from employees and managers.
• Update employee records accurately in HRIS platforms such as AS400 and Dayforce for changes like transfers, promotions, pay adjustments, and exits.
• Move new hire records through the ICIMS to AS400 workflow and help ensure onboarding information is completed on time and without errors.
• Check employee change paperwork for completeness and the correct approvals before processing.
• Sort incoming mail and handle payroll-related documents, including garnishment items and other requests, for upload into ADP.
• Participate in cross-training across People Operations to build knowledge across several HR functions.
• Help prepare and distribute HR and payroll reporting on daily, weekly, and monthly cycles.
• Contribute to assigned special projects and gain exposure to a range of People Operations initiatives.
• Support planning and setup for New Metropolite Orientation (NMO), including coordination of IT onboarding setup.

What We're Looking For

The ideal candidate has at least one year of experience in a corporate environment and is comfortable working with HR data and administrative processes. Strong Excel and Google Sheets skills are important, along with familiarity with Google Workspace. The role also requires a high level of accuracy, strong organization, good time management, and the ability to juggle multiple priorities while meeting deadlines. Clear verbal and written communication is essential, and a willingness to learn HR systems and reporting tools is valued.

Work Model

This is an office-based position in Los Angeles, CA. Metropolis follows an in-office collaboration model and requires team members to work on-site at least four days per week.

Compensation and Benefits

The expected base salary for this role is $27.00 to $33.00 per hour. Final compensation may vary based on qualifications, relevant experience, skills, education, certifications, licenses, and location. In addition to base pay, the total package may include healthcare coverage, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, stock options, bonus opportunities, and other benefits.

Additional Information

Metropolis may use an automated employment decision tool to help review candidates against the qualifications and responsibilities in this posting. Information relevant to candidacy, including personal data, may be retained for the time reasonably needed for that purpose and may become part of employee records if hired.

Metropolis Technologies is an equal opportunity employer and makes hiring decisions based on merit, qualifications, and business needs. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, national origin, disability, veteran status, or any other legally protected status.