Patient Support Officer - EOI
Children's Health Queensland Hospital and Health Service
Brisbane, Queensland, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Applicants interested in future Patient Support Services positions at Queensland Children's Hospital may submit an expression of interest. The role is intended for candidates suitable for health service support work in a hospital environment.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
Children's Health Queensland Hospital and Health Service is inviting expressions of interest for upcoming Patient Support Services opportunities at Queensland Children's Hospital. This EOI is intended for future vacancies only; if a suitable opening comes up, shortlisted candidates may be contacted by the team.
What the role involves
The position supports hospital operations by carrying out cleaning and portering tasks across Queensland Children's Hospital and nearby facilities, including the Centre for Children’s Health Research (CCHR), Bank Building, and Queensland Children's Hospital Energy Plant (QCHEP). The job also includes a variety of general support duties within the hospital precinct, along with providing customer service that reflects empathy, patience, understanding, and a positive approach.
Cleaning and infection control duties
- Carry out routine and periodic cleaning across clinical and non-clinical environments in line with hospital procedures, infection control standards, and Strategic Operational Services Unit requirements.
- Clean both high- and low-touch areas, which may include walls, floors, bathrooms, windows, ceilings, furniture, and fixtures.
- Perform tasks such as sweeping, dusting, vacuuming, buffing, and scrubbing, including work in infectious environments when required.
- Use digital tools and platforms such as iClean to log additional tasks and keep track of cleaning progress.
Portering and support services
- Provide porterage support across the Queensland Children's Hospital precinct.
- Undertake a broad range of support services that help keep hospital operations running smoothly.
Team context
The Patient Support Services team brings together seven key service units that work closely to maintain a safe and efficient healthcare setting. These include Cleaning, Linen, Waste, Porterage, and the Help Desk, with each unit playing a part in hygiene, logistics, communication, and service coordination.
About the employer
Children's Health Queensland is a leading paediatric health service delivering clinical care, training, research, health promotion, and specialist services to children and young people across Queensland and northern New South Wales. Its workforce of more than 5,000 people supports person-centred care through a network that includes the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, community health services, mental health services, outreach, telehealth, and statewide programs.
Diversity and inclusion
The organisation promotes inclusive hiring practices and is committed to strengthening Aboriginal and Torres Strait Islander health workforce representation, while fostering a workplace culture grounded in human rights, diversity, and inclusion. It is an equal opportunity employer.
Benefits
Working with CHQ offers a range of employment benefits, including professional development opportunities, competitive pay, annual pay progression, employer superannuation contributions, annual leave loading, salary packaging, employee assistance and wellness support, and flexibility that supports work-life balance.
Occupational group
Health - Health Service Support