Patient Appointment Scheduler

Role Overview

This opportunity is with an orthopedic care network in the United States, focused on patient scheduling and front-desk coordination. The role supports a team of spine specialists and contributes directly to the patient experience in the Denver community.

Why This Role May Appeal to You

• Compensation can reach up to $19 per hour, based on prior experience.
• Paid time off begins at as much as 4 weeks and grows with tenure.
• Health coverage options include PPO, HDHP, and Surest plans.
• Additional benefits include dental and vision coverage, a 401(k) with yearly employer contributions, and an employee assistance program.
• You will work in a supportive environment alongside highly regarded spine specialists.
• The position offers a meaningful chance to improve patient care in the Denver area.

Key Responsibilities

• Book patient visits using scheduling software and related systems.
• Answer incoming calls from patients and assess their needs so they can be scheduled promptly.
• Match patients with the correct physician according to established criteria.
• Collect and refresh insurance details and explain expected financial responsibilities to patients.
• Coordinate with providers and internal staff to ensure scheduling needs are handled smoothly.

Required Qualifications

• High school diploma or an equivalent credential is required.
• At least 6 months of appointment scheduling experience in a healthcare environment is preferred.
• Intermediate-level computer proficiency is needed.
• Strong customer service ability and professional communication skills, both written and verbal, are important.
• Excellent organization and close attention to detail are required.

Preferred Background

• Prior work in healthcare, especially in scheduling or administrative support, is a plus.
• Experience handling conflict effectively is preferred.
• Comfort working in multiple systems at the same time is beneficial.

Additional Information

The employer operates in the orthopedic care sector. The organization emphasizes candidate privacy and equal opportunity hiring. This role is not through a staffing agency, and the hiring entity is not acting as the employer of record for this position.