Part-Time Curator

About the Company

FLUENT Inc. is an integrated cannabis business that grows, processes, formulates, and sells premium products. The company operates in Florida, Pennsylvania, New York, and Texas under the FLUENT Cannabis brand. Its mission is to provide patients with compassionate access to high-quality medical cannabis in a professional healthcare setting, backed by strong customer service. Patient care is the top priority, and the organization emphasizes high standards, effective practices, and strong performance.

The company is looking for people who want to work with strong teams, contribute to a positive workplace, and grow through continuous improvement, feedback, and development. This role is based in Miami, FL.

Role Overview

The Curator acts as a salesperson and is often the first team member customers meet in the store. The role focuses on building excitement around FLUENT products, guiding patients toward the right solutions, and helping them understand how to use the products safely. You will review a doctor’s recommendation, work with store teammates to match patient needs to appropriate products, and convert visitors into loyal customers through effective selling and a strong service experience.

Responsibilities

• Deliver excellent service while working toward or surpassing sales targets.
• Grow sales for the dispensary, the team, and yourself over time.
• Create positive customer experiences through frequent in-person interaction.
• Use available tools and information to assess customer health needs and product fit.
• Escalate unresolved matters to the right supervisor.
• Support deliveries in the role of Health Educator.
• Complete inventory counts and sales reporting.
• Document each customer interaction and any follow-up action taken.
• Track customer issues that need more research and follow up on them.
• Maintain strong knowledge of the product guide and the benefits of medical cannabis.
• Coordinate with the Director of Retail Operations, General Manager, and/or Customer Service Manager as needed.

Requirements

• Prior customer service experience is preferred.
• Sales experience is required.
• Working knowledge of MS Office is required.
• Ability to manage multiple requests at once without losing concentration.
• Strong organization, initiative, communication, problem-solving, and time management skills.
• Ability to handle sensitive information with discretion and confidentiality.
• Comfort interacting frequently with people in person, by phone, and by email.
• Strong teamwork and collaboration skills.
• Excellent written and spoken communication skills.
• Ability to prioritize tasks and work proactively.
• Willingness to work long hours and frequent weekends.
• Minimum of an Associate degree.
• At least 1 year of sales experience.
• Bachelor’s degree preferred.
• Dispensary experience is an advantage.
• Must be at least 21 years old as required by state law.
• Must pass a comprehensive background check.
• Must be able to pass a drug screening.
• Applicants must be legally authorized to work in the United States and provide proof of eligibility.

Work Environment

This position is based in a professional office setting and regularly uses standard office tools such as computers, phones, photocopiers, filing cabinets, fax machines, and iPads or similar devices. The role involves extended standing, walking, reaching, speaking, hearing, and reviewing information on screens for long periods. The employee may occasionally need to lift or move moderate weight, generally under 25 pounds. Consistent attendance is important for this position.

Hours and Schedule

This role typically involves long shifts and frequent weekend work.

Employment Terms

This is a part-time position. Responsibilities may change with or without prior notice.

Equal Opportunity and Compliance

The employer is an equal opportunity organization and considers applicants from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, or other legally protected status. The company also participates in E-Verify to confirm workforce eligibility. Only shortlisted candidates will be contacted.

Compensation

The pay for this role is $14.50 per hour.