Operations Specialist (Creative Production)

About Simple Life

Simple Life is an AI-driven health coaching app designed for adults who want to lose weight and build healthier routines without extreme rules or added stress. The company focuses on helping people feel better every day through personalized, easy-to-follow support rather than restrictive dieting.

With more than 17 million downloads and over 300,000 five-star reviews, the product has supported millions in reaching sustainable weight-loss results. It has also been recognized as Best Virtual Coach and as one of the Top 100 AI companies, backed by a global team creating measurable impact.

Simple Life aims to help users develop healthy habits that actually stick, with a supportive experience available in their pocket.

Role Summary

The Creative Operations Specialist will be responsible for designing, improving, and scaling the operating model that supports the Creative Production team. This position blends operations, process design, and AI-powered automation to turn production work into a more structured, efficient, and self-sustaining system.

The role is focused on building clear ways of working, improving communication across teams, and introducing automation that reduces repetitive manual effort. The goal is to make the production environment more predictable, efficient, and increasingly autonomous.

What You Will Do

• Develop and maintain practical, scalable systems, including workflows, documentation, onboarding resources, and team communication structures.
• Support the team’s weekly, monthly, and quarterly operating cadence by organizing check-ins, planning meetings, updates, and follow-up actions.
• Help clarify priorities, ownership, blockers, and next steps so the team can stay aligned and work smoothly.
• Coordinate across producers, strategists, platform teams, and other stakeholders to keep information moving and ensure dependencies are tracked properly.
• Document decisions and strengthen cross-functional collaboration so important context is not lost between teams.
• Identify repetitive operational tasks that can be streamlined through AI agents or automation, such as reminders, reporting, status tracking, meeting prep, documentation, and follow-ups.
• Work with AI and MarTech teams to design smarter workflows that can scale with the business.

What We’re Looking For

• Previous experience in operations, project management, production operations, business operations, or a similar function.
• Strong ability to organize multiple workflows at once and keep work moving reliably.
• Hands-on experience creating processes, documentation, and operational systems from scratch.
• A strong sense of accountability, with careful attention to detail and dependable follow-through.
• Clear communication skills and confidence working with several teams and stakeholders.
• A systems-oriented mindset with the ability to spot patterns, bottlenecks, and opportunities to improve how work is done.
• Genuine interest in AI, automation, and operational tools.
• Experience with Airtable, Notion, project management tools, automation platforms, AI agents, or similar systems is an added advantage.
• English proficiency at B2 level or above.

Perks and Benefits

• A competitive compensation package aligned with experience.
• Flexible work options, including remote, on-site, and hybrid arrangements.
• Equipment provided to help you perform your role effectively.
• Access to a premium SIMPLE subscription.
• 21 days of annual leave, in addition to locally observed bank holidays.
• Flexible working hours with emphasis on outcomes rather than time spent at the desk.

About Our Values

• Think deeper: decisions should be grounded in reality and updated as new evidence appears, whether that comes from data, feedback, or other signals.
• Focus on impact: speed and meaningful results matter, and efforts should prioritize the work that moves the biggest levers.
• Take ownership: team members are expected to step up, take responsibility, and help improve areas beyond their immediate job scope.
• Push the limits: the team is encouraged to challenge assumptions, test new ideas, and keep improving rather than accepting the status quo.
• Be a championship team: success depends on collaboration, trust, accountability, and supporting one another to perform at a high level.