Operations and Business Support Executive

Role Overview

Bittaye Consultancy is hiring an Operations and Business Support Executive for its Kotu-Bakoteh Highway office in Banjul, The Gambia. This is a full-time position, with flexibility available for the right person, within a fast-moving consultancy and start-up setting.

The company works across procurement, business support, and commercial projects. The role is designed for someone who enjoys variety, takes initiative, and wants hands-on exposure to how a growing business runs.

This is not a conventional corporate role with rigid layers of management. The successful candidate will work closely with leadership, support core operations, and contribute directly to the direction and growth of the business. Direct coaching and mentoring will be provided by an MSIPS-qualified procurement professional, with strong opportunities for development and progression.

Responsibilities

• Handle daily operational and administrative tasks across the business.
• Carry out procurement-related research, sourcing, and supplier outreach.
• Prepare polished client documents, presentations, reports, and other business materials.
• Keep records, trackers, and operational files accurate and up to date.
• Spot opportunities to improve processes and help put practical fixes in place.
• Organise project information so work can be delivered efficiently.
• Develop and maintain strong working relationships with suppliers, clients, and business contacts.
• Represent the company professionally at meetings, networking events, and sector activities.
• Support business development by identifying opportunities and helping generate leads.
• Contribute to marketing work, including content, promotion, and brand visibility activities.
• Attend exhibitions, business meetings, and networking events when needed.
• Deliver introductory presentations and explain company services confidently to prospective clients.
• Research markets to find potential clients, partners, and growth opportunities.
• Help manage social media activity and share ideas to strengthen the company’s online presence.
• Create and maintain reports, trackers, and business data using Microsoft Excel.
• Take ownership of assigned work and complete tasks independently with minimal supervision.

Requirements

• Experience in administration, operations, sales support, customer service, marketing, business development, or procurement is helpful, but not essential.
• A business degree or a related qualification is preferred, or the candidate should be working toward CIPS.
• Strong initiative, organisation, and the ability to plan ahead.
• A willingness to learn, grow, and take on more responsibility over time.
• Reliability, strong attention to detail, and a practical mindset.
• Comfort working in a fast-paced environment that changes quickly.
• Ability to work on your own when required and stay productive without close supervision.
• A positive, cooperative, and solution-oriented approach.
• Interest in building a long-term future with an expanding business.
• Shortlisted applicants will complete a practical assessment covering Microsoft Word, Microsoft Excel, organisation, detail orientation, and professional presentation.

Skills and Competencies

• Professional business writing
• Document formatting and presentation
• Report and proposal preparation
• Microsoft Word proficiency
• Microsoft Excel proficiency
• Basic to intermediate spreadsheet formulas
• Data sorting, filtering, and tracker management
• Clear verbal and written communication
• Stakeholder and client communication
• Networking and relationship building
• Commercial awareness
• Social media and marketing support
• Research and information gathering
• Independent task ownership

What the Role Offers

• Direct mentoring from an MCIPS-qualified procurement professional.
• Practical exposure to real consultancy, operations, and commercial work.
• Opportunities to take on more responsibility as the business grows.
• Involvement in improvement initiatives and business growth activities.
• Potential performance-based bonuses as the company expands.
• Long-term progression prospects in an ambitious and growing business.

Work Culture

The team values collaboration, accountability, initiative, and ownership. Ideas are welcomed, independent thinking is encouraged, and contributions beyond a job title are appreciated.

Application Details

Applications should be sent by email to info@bittayeconsultancy.com.

Assessment Process

Applicants who are shortlisted will be asked to complete a short practical exercise focused on Microsoft Word and Excel, organisation, attention to detail, and professional document presentation.