Medical Office Administrator

Role Overview

MedSleep is hiring a full-time Medical Office Administrator in Niagara Falls, Ontario. This role is suited to someone who wants to contribute to a growing healthcare organization and take on meaningful work with direct patient contact.

Why This Role Stands Out

• Full benefits coverage, including health, dental, vision, long-term disability, life insurance, and accidental death & dismemberment
• Opportunities to build a long-term career and move forward professionally
• Support for ongoing learning, both personal and professional
• Frequent direct interaction with patients
• Involvement in the expanding field of sleep science
• A workplace culture that values every team member
• Work that is meaningful and patient-focused
• The chance to contribute to the future of sleep care

About the Employer

MedSleep provides sleep therapy services across Canada, including clinical consultations, diagnostic testing, and treatment for sleep disorders. The organization emphasizes skilled staff, high-quality care, and growth within a supportive environment.

Key Duties

The role is scheduled for 37.5 hours per week and includes a range of front-office and clinical support tasks. The administrator will manage referrals, schedule patient appointments, prepare charts, file documents, answer phone calls, update electronic medical records, and coordinate physician clinics. The position also involves supporting telemedicine clinics, communicating with physicians and patients, and monitoring tracking metrics. Comfortable hands-on interaction with patients is essential.

Qualifications

Applicants should bring at least 2 years of professional administrative experience, ideally in a medical setting. A Medical Office diploma or a related credential is preferred. Strong organizational ability, excellent administrative skills, and a very high level of attention to detail are important. The job also requires quick adaptation in a changing environment, a confident yet professional and friendly manner, a strong customer-service mindset, and excellent written and verbal communication. Time management, the ability to work under pressure, meet tight deadlines, prioritize multiple tasks, listen well, and follow direction are all important for success in this role.

Compensation

The pay range for this position is $18 to $20 per hour, depending on experience.

Additional Information

This is a full-time onsite role based in Niagara Falls, Ontario, Canada.