Marketing Operations Coordinator

About the Company

Food Bazaar is a Toronto-based marketing and content agency that works with restaurants, lounges, nightlife venues, and hospitality brands. The agency supports growth through content production, social media management, influencer collaborations, paid media, reporting, and creative marketing planning.

As the client list expands, the team is seeking a highly dependable and well-organized Marketing Operations Coordinator to keep day-to-day work moving across clients, editors, schedules, meetings, and internal systems.

This is a full-time remote role.

Role Overview

The Marketing Operations Coordinator is responsible for keeping Food Bazaar’s daily operations organized and running efficiently across client accounts, content calendars, editors, deliverables, meetings, and reporting. The position centers on structure, communication, execution, follow-through, and accountability so that tasks do not get overlooked.

This role requires full-time commitment. It is not a good fit for someone balancing another job, business, or obligation that could affect availability, focus, or responsiveness.

Key Responsibilities

Operations and accountability

• Keep track of daily and weekly deliverables across several client accounts.
• Watch deadlines closely and ensure content targets are completed.
• Follow up with team members, editors, and managers on outstanding tasks.
• Spot delays, missing assets, or execution issues before they become bigger problems.
• Keep the founder and internal team informed about items that need attention.

Team coordination

• Communicate clearly with editors, managers, assistants, and other team members.
• Monitor assigned tasks and confirm they are completed correctly.
• Coordinate approvals, revisions, feedback, and content updates.
• Help build clarity, structure, and accountability within the team.

Content scheduling and publishing

• Manage content calendars for multiple restaurant clients.
• Schedule posts using Buffer or a comparable scheduling tool.
• Support story publishing, feed posting, and basic social media execution.
• Create simple Canva graphics for stories, promotions, and announcements.
• Organize captions, posting dates, media files, and client-specific instructions.

Meetings and internal operations

• Arrange meetings as needed.
• Capture clear meeting notes.
• Convert meeting notes into tasks and action items.
• Assign tasks in Notion and track completion.
• Keep internal systems tidy and easy for the team to use.

Reporting and performance tracking

• Track content volume and basic performance indicators.
• Monitor simple advertising and social media metrics.
• Prepare weekly updates on operations.
• Report what has been completed, what is behind schedule, and what needs follow-up.

What We’re Looking For

The ideal candidate is organized, dependable, proactive, and a strong communicator. The role suits someone who can manage many moving parts without constant reminders and who is comfortable supporting a fast-paced creative agency in a remote setting.

Required Qualifications

• Hands-on experience with Google Workspace, including Docs, Sheets, and Drive.
• Background in project management, operations, coordination, or administrative support.
• Experience managing tasks, timelines, and team follow-ups.
• Strong written and spoken English skills.
• Excellent attention to detail.
• Ability to work independently in a remote environment.
• Comfort handling multiple clients, priorities, and tasks at the same time.
• Self-starter mindset with the ability to take initiative.
• Reliable laptop, smartphone, and internet connection are mandatory.
• Full-time availability and strong accountability are required.

Preferred Experience

• Experience in a marketing agency, creative agency, or social media team.
• Prior work managing remote teams.
• Experience working with editors, designers, content creators, or social media managers.
• Familiarity with Buffer, Later, Meta Business Suite, or similar scheduling platforms.
• Canva experience.
• Basic knowledge of Instagram, TikTok, Reels, stories, captions, and content calendars.
• Basic understanding of Meta Ads and social media reporting.
• Experience handling multiple client accounts.
• Exposure to hospitality, restaurants, nightlife, or lifestyle brands.
• Ability to follow up professionally and maintain accountability across teams.
• Ability to identify issues early and create structure in a busy environment.

Technical Requirements

• Reliable laptop.
• Reliable smartphone.
• Stable internet connection.
• Backup internet option.
• Backup power solution.
• VPN access for Canadian account usage.
• Availability during Food Bazaar operating hours.
• Ability to join remote meetings when needed.

Compensation

The role starts at GH₵8,000 per month during a three-month probation period. This probation phase is used for training, onboarding, performance review, and evaluation of communication, reliability, ownership, execution, organization, and overall fit.

After probation, monthly pay increases to GH₵9,000–GH₵10,000 depending on performance, reliability, communication, ownership, and contribution to the company’s growth.

Application Notes

Applicants are expected to provide a resume, a 1-minute introduction video, a screenshot or explanation of internet speed, a description of backup power arrangements, details of experience in operations, project management, social media management, remote team coordination, or agency work, and any relevant experience with Notion, Google Workspace, Canva, Buffer, Meta Business Suite, or reporting tools.