Learning & Delivery Specialist

About the Role

Primark is looking for a Learning & Delivery Specialist to support people development across its Irish market. This position sits within People & Culture and is suited to someone who can establish trust quickly, work at speed, and make an immediate contribution in a busy retail setting.

The role is centered on designing, coordinating, and delivering learning solutions that support colleagues in stores and regional offices. You will work across a range of stakeholders, balancing delivery priorities while maintaining quality and precision in a high-volume environment.

Key Responsibilities

• Research stakeholder needs and use those insights to shape global learning and development approaches, along with more tailored learning solutions.
• Manage several development programmes for store-based and regional office colleagues across different learning topics.
• Deliver learning initiatives quickly while juggling multiple priorities in an operational, high-demand environment.
• Confidently lead training sessions in energetic retail settings and adjust your style to suit frontline teams.
• Support the design of learning interventions and facilitate engaging, interactive training experiences aligned to business needs.
• Coordinate in-person training arrangements, communication, and LMS activity to improve colleague access and participation.
• Measure training impact, review data for improvement opportunities, and keep up with new trends and tools in learning and development.
• Work closely with P&C operations to maintain accurate tracking, handle supplier relationships, and step in for the L&D Delivery Manager when needed.

What You Will Bring

• More than 5 years of experience creating and delivering varied training initiatives in corporate and retail settings.
• Background in retail or other fast-moving operational environments such as hospitality, logistics, or FMCG.
• Strong knowledge of learning principles, delivery methods, and industry best practices.
• Excellent communication and facilitation skills, with the ability to engage different audiences through presentations, workshops, and group discussions.
• Ability to understand business needs quickly, build relationships fast, and contribute with minimal ramp-up time.
• Proven capability to organise complex projects in a dynamic environment, work through ambiguity, and prioritise competing deadlines.
• Experience working across multiple sites and supporting geographically dispersed teams.
• Genuine interest in people development, collaboration, and building capability across all levels of the organisation.

Benefits and Perks

• Healthcare coverage.
• Pension benefit.
• Potential bonus opportunity.
• 27 days of leave plus bank holidays.
• Option to purchase 5 additional days of leave.
• Tax Saver Tickets.
• Access to a fitness centre.
• Subsidised cafeteria.

About Primark

Primark is a people-led business built on a culture that values individuality, care, and teamwork. Since opening its first Dublin store in 1969, the company has grown into a £9bn+ turnover retailer with more than 80,000 colleagues and over 440 stores across 17 countries.

Its values are rooted in caring for people, staying dynamic, and succeeding together. The organisation also encourages equal opportunity and aims to create an inclusive environment where people can bring their full selves to work and thrive.

Additional Information

Primark offers reasonable adjustments during the recruitment process for candidates who need support, including extended time or breaks during online assessments, sign language interpretation, mobility access, or assistive technology.

Employment offers are subject to background checks, which may include right-to-work verification, references, education checks, and, for some roles, criminal and financial checks.

The company encourages anyone with concerns to speak with the talent acquisition team. The role reference is JR-3133.