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IT Technician
Tuwaiq Casting & Forging Company
Ras Al Khair, Eastern Province, Saudi Arabia · Full Time
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- Experience
- 1–2 yrs
- Salary
- —
- Openings
- 1
- Posted
- 9 hours ago
- Work mode
- In office
- Education
- Diploma or Bachelor's degree in Information Technology or related field
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Tuwaiq Casting & Forging Company is seeking a dedicated IT Technician to join its IT Service Delivery Division in Ras Al Khair, Saudi Arabia. This position involves delivering first-level technical assistance to employees and end-users to maintain smooth operation of IT services within the organization.
Primary Duties
- Provide frontline IT support addressing technical issues encountered by staff and users.
- Install, configure, and troubleshoot computers, printers, and other IT devices.
- Manage network connectivity issues, including internet access and Wi-Fi troubleshooting.
- Assist in software installations, update processes, and antivirus software management.
- Keep accurate records of IT assets and maintain inventory control.
- Promptly handle and resolve IT service desk tickets.
- Monitor routine backups for systems and data integrity checks.
- Ensure adherence to internal IT policies and procedures across the company.
Required Qualifications and Experience
- A diploma or bachelor's degree in Information Technology, Computer Science, or a related discipline.
- Preferred candidates should have between 1 to 2 years of relevant professional experience.
Technical Skills
- Basic proficiency in computer hardware and troubleshooting techniques.
- Foundational knowledge of networking, including LAN/WAN, TCP/IP, and Wi-Fi concepts.
- Competence in using Microsoft Office 365 tools.
Behavioral Traits
- Effective communication skills to provide user support clearly and patiently.
- A cooperative team player enthusiastic to work across multiple departments.