International Voice Process Customer Support Executive
Bengaluru, Karnataka, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 250,000 – INR 650,000 / year
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Freshers and experienced candidates can apply. Applicants must have good English communication, be below 36 years of age, and be comfortable with rotational shifts. Graduation is not required.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
This opportunity is for a customer support professional in an international inbound voice process handling UK and US shift operations. The position is based in Bellandur, Bengaluru, and is suited to candidates who enjoy assisting customers over calls and working in a structured BPO environment.
Role Overview
The selected candidate will join a global voice support team and be responsible for handling incoming customer calls, resolving concerns efficiently, and maintaining service quality standards. Both freshers and experienced applicants are welcome to apply.
Key Responsibilities
- Answer inbound customer calls in a professional and courteous manner.
- Address customer questions and resolve issues promptly and accurately.
- Ensure a high level of customer satisfaction during every interaction.
- Record and update customer details in the CRM or internal system.
- Adhere to company process rules and quality standards.
Eligibility Criteria
- Freshers as well as experienced candidates may apply.
- Strong spoken English communication skills are required.
- Applicants should be below 36 years of age.
- Must be comfortable working rotational shifts.
- Graduation is not mandatory for this role.
Salary Details
Salary package varies by experience level: freshers can earn up to 25,000 CTC, while experienced candidates can earn up to 29,000 CTC.
Selection Process
The interview process consists of an HR round followed by an operations round.
Perks and Benefits
- One-way cab support is provided.
- Transport allowance is available.
- Immediate joining opportunity.
- Competitive salary structure.
- Opportunity for career growth and job stability.
Location
The job is located in Bellandur, Bengaluru. The company also mentions a walk-in location at JobShop, 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043.
Contact Information
Interested candidates can contact HR Ameen at 9380976296, 9964080000, or 080-46115600.
About the Company
JobShop describes itself as a large BPO recruitment company founded in 2012 and operating as a deep-tech company. The company shares a website, WhatsApp community, and office visit details for candidates seeking more opportunities.