Human Resources Business Partner (Ghana)

About the Company

Samsung Electronics West Africa is a technology leader known for innovation and for creating products and solutions that improve daily life. With a strong footprint across Africa, the business focuses on growth, partnerships, and delivering meaningful value to customers in the mobile and consumer electronics space.

Role Summary

The Human Resources Business Partner for Ghana will lead HR strategy execution for Ghana and other designated West African markets. This role ensures people plans are aligned with business goals, local HR structures, and labour legislation. It combines strategic direction with hands-on HR delivery, covering employee relations, compliance, workforce planning, talent, performance, and HR operations. The role is based in Accra and includes regional travel across West Africa as needed.

Key Responsibilities

• Advise senior leaders on organisation design, workforce planning, and people-related risks.
• Strengthen HR capability in Ghana while taking local cultural and legal differences into account.
• Manage difficult employee relations matters such as disciplinary action, grievances, disputes, and exits.
• Guide labour relations, union engagement, and collective bargaining where relevant.
• Make sure employee relations matters are handled fairly, consistently, and in line with the law across Ghana and nearby markets.
• Reduce people risk through proactive ER approaches and by building manager capability.
• Support annual pay reviews, salary comparisons, and incentive programmes.
• Ensure statutory obligations for pensions, social security, medical cover, and taxes are met in every country covered.
• Work with Finance on payroll governance and cost management for benefits.
• Oversee local recruitment and workforce planning activities at a strategic level.
• Ensure hiring practices meet local employment, immigration, and localisation requirements.
• Handle recruitment across all positions.
• Support leadership, management, and technical learning programmes.
• Assist with succession planning and development for critical roles.
• Ensure country-specific training levies, learning authority requirements, and skills rules are followed.
• Support objective setting, performance reviews, and management of underperformance.
• Help build a culture of accountability, engagement, and strong performance.
• Track engagement patterns and drive actions to improve them.
• Manage HRIS usage, data quality, and system improvement efforts.
• Prepare clear, accurate HR reports and dashboards for regional stakeholders.
• Maintain compliance with data privacy and record-retention requirements.
• Ensure complete adherence to Ghanaian labour laws.
• Align local practices with global HR policies while adapting to local legal needs.
• Oversee onboarding and induction to support smooth employee integration.
• Provide broad HR generalist support across the employee lifecycle.
• Take on additional HR projects and business support tasks as needed.

Requirements

• A bachelor’s degree in Human Resource Management, Organisational Psychology, or a related discipline is required.
• A postgraduate qualification in HR, Labour Relations, or Business Management is an advantage.
• Professional HR certification such as CIHRMG, SHRM-CP, or an equivalent credential is preferred.
• At least 6 to 10 years of progressive HR experience is needed, including 3 to 5 years in a senior or regional HR leadership role.
• Experience leading teams across multiple West African countries is required.
• Strong knowledge of Ghana labour law and HR practices is essential.
• Experience in multinational or matrix organisations is important.
• Background in employee relations, compliance, compensation, performance management, and HR operations is expected.
• Strategic thinking paired with practical execution is necessary.
• Strong interpersonal and negotiation ability is required.
• Cross-cultural communication skills and regional awareness are important.
• Working knowledge of Workday and Microsoft Office is needed.
• High levels of integrity, confidentiality, and professionalism are required.
• Willingness and ability to travel within West Africa is required.

Additional Information

The position is located in Accra, Greater Accra Region, Ghana, with travel across West Africa as needed. The role operates on a full-time, on-site basis.