HR/Payroll Specialist

Role Overview

Milner is hiring an HR/Payroll Specialist for its Corporate Human Resources team in Norcross, GA. This full-time, on-site position supports daily HR operations and handles accurate, on-time payroll processing across multiple states. The role covers the employee journey from recruiting and onboarding through benefits administration, performance support, and offboarding.

You will also act as a main contact for questions about HR policies, compensation, and benefits, while helping the company stay aligned with applicable employment laws and internal policies.

About Milner

Milner has spent decades helping organizations solve business challenges through technology. Its broad portfolio includes multifunction copiers and printers, IT solutions, document management software, and business phone systems, all designed to support growth and improve operational efficiency.

Human Resources Responsibilities

• Create and post job openings, prepare offer letters, arrange background screening, and coordinate drug testing.
• Handle onboarding tasks such as new hire orientation, I-9 review, and 30-, 60-, and 90-day check-ins.
• Support employee relations matters and performance management activities.
• Maintain employee records in the learning management system.
• Process employee changes such as promotions, transfers, and pay adjustments.
• Provide guidance to employees and managers on HR policies, procedures, and workplace concerns.
• Support compliance tasks tied to fleet management, GA intrastate motor carrier registration, DOT physical scheduling, authorized driver coordination with insurers, and claims reporting when needed.
• Complete employment verification requests.
• Prepare termination documentation and unemployment notices.
• Help ensure adherence to federal, state, and local employment regulations.
• Compile HR reports and workforce metrics as requested.

Payroll Responsibilities

• Run semi-monthly payroll from start to finish, including input, validation, reconciliation, and reporting.
• Review payroll authorization forms and update compensation records for merit increases, bonuses, and commissions.
• Check timesheets and work with managers to fix discrepancies.
• Process garnishments, child support deductions, and other required withholdings.
• Keep the expense management system current and accurate.
• Manage multi-state payroll tax registrations and support compliance with federal, state, and local tax rules.
• Coordinate payroll reporting and audit support with the finance team.
• Maintain payroll records and ensure the payroll system is updated correctly and on time.

Benefits Administration

• Administer employee benefits, including enrollments, changes, payroll deduction checks, and approval of new hire benefit elections.
• Answer benefits questions and resolve issues, escalating when necessary.
• Track employee terminations, approve COBRA-qualifying events, and explain portability and conversion options.
• Review qualifying life event changes and confirm supporting documentation is complete.
• Review monthly benefit invoices and reconcile them for payment.
• Support workers’ compensation administration, report incidents to carriers, maintain OSHA logs, and handle related audit/reporting requirements.
• Track leaves of absence such as FMLA and short-term disability, verify documentation and certifications, and follow up with employees while they are on leave.
• Approve 401(k) deferrals and loan repayments, and review distribution and loan requests for compliance and accuracy.
• Assist with annual open enrollment.

Education, Experience, and Skills

This role requires a bachelor’s degree in Human Resources, Business Administration, Accounting, or a related discipline, or equivalent experience. Candidates should bring at least two years of experience in HR, payroll, or a similar position, along with solid knowledge of payroll operations and HR best practices. Experience with HRIS and payroll platforms such as Paylocity or comparable systems is preferred, as is strong proficiency in Microsoft Office. The role also calls for exceptional attention to detail, strong organization and time management, the ability to handle confidential information discreetly, and excellent communication and interpersonal skills.

Preferred Qualifications

Professional HR certification such as SHRM or PHR is a plus. Prior experience with multi-state payroll and knowledge of labor law and compliance requirements are also preferred.

Working Conditions

This is an office-based position. Extended hours may occasionally be necessary during payroll cycles or audits.

Special Requirements

Employees must complete all required training courses assigned by Human Resources. The duties listed represent the core scope of the role, but additional tasks may be assigned as needed.