HRIS System Specialist

Role overview

This position focuses on running, fine-tuning, and supporting the HRIS landscape, with particular emphasis on SAP SuccessFactors Employee Central (EC) and SAP Employee Central Payroll (ECP). The purpose of the role is to keep HR data, payroll-related processes, workflows, reporting, and user support operating smoothly while meeting business needs.

You will collaborate closely with HR, Payroll, IT, vendors, and other internal teams to maintain stable system operations, strengthen integrations across modules, comply with company policies and labor law obligations, and continuously improve HRIS procedures. Experience with additional SAP SuccessFactors modules such as Recruitment, Onboarding, Performance & Goals, Compensation, Learning, or SAP HCM will be an added advantage.

Key responsibilities

• Administer, configure, and enhance SAP SuccessFactors Employee Central and related HRIS workflows that support HR operations and business demands.
• Assist with SAP Employee Central Payroll tasks, including payroll data movement, configuration support, validations, issue handling, and coordination with payroll users.
• Maintain employee master records in the HRIS with a strong focus on accuracy, confidentiality, compliance, and data quality.
• Set up and support workflows, approvals, forms, business rules, position records, employee data updates, and system processes based on operational needs.
• Deliver day-to-day support to HR, Payroll, employees, and managers, including troubleshooting, access assistance, navigation help, and process direction.
• Work with IT, vendors, and internal stakeholders to fix system issues, roll out improvements, handle updates, and support integrations.
• Contribute to HRIS rollouts, integrations, testing, user acceptance testing, upgrades, and other enhancement initiatives as needed.
• Prepare HR reports, dashboards, and data extracts for decision-making, audits, payroll checks, and operational support.
• Identify process gaps and look for automation or workflow improvements in HR and payroll-related procedures.
• Manage user access, roles, and permissions to protect system security, confidentiality, and compliance requirements.
• Train and guide end users on HRIS processes, SAP SuccessFactors navigation, payroll-related steps, and best practices.
• Ensure HRIS handling and processes remain aligned with company policies, labor law requirements, payroll compliance, and internal control standards.
• Keep clear documentation for configuration changes, process maps, user guides, training materials, and troubleshooting records.
• Support other SAP SuccessFactors modules such as Recruitment, Onboarding, Performance & Goals, Compensation, Learning, or related areas when required.

Requirements and qualifications

• At least 3 years of experience in HRIS, SAP SuccessFactors, SAP HCM, payroll systems, or a comparable role.
• Strong practical experience with SAP SuccessFactors Employee Central is mandatory.
• Exposure to SAP Employee Central Payroll, payroll support, payroll integrations, payroll validation, or payroll operations is strongly preferred.
• Experience with additional SAP SuccessFactors modules such as Recruitment, Onboarding, Performance & Goals, Compensation, Learning, or SAP HCM is an advantage.
• Prior involvement in SAP SuccessFactors implementation, integration, system upgrades, testing, or process improvement work will be beneficial.
• Good understanding of HRIS configuration, workflows, business rules, permissions, reporting, data handling, and system troubleshooting.
• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related discipline.
• Fluency in English is required; Arabic will be considered a plus.
• Strong analytical thinking, attention to detail, problem-solving ability, stakeholder management skills, and the ability to support both HR and payroll users effectively.

Additional information

This role is based in Dubai, United Arab Emirates and is a full-time onsite position. The salary or stipend is not specified. No openings, start date, duration, or application deadline have been provided.