HR Operations Specialist

Position summary

The HR Operations Specialist will handle core people-operations work, including employee and contractor lifecycle support, compliance administration, and internal HR programs. The role is central to delivering a positive employee experience, keeping HR processes consistent, and ensuring policies and procedures are followed across the organization.

The position works closely with leaders and teams across the business to support onboarding, benefits administration, performance management processes, employee engagement efforts, and workforce compliance. It also helps strengthen the company’s people operations as the organization continues to expand.

Key responsibilities

• Oversee onboarding, offboarding, and employment status updates for employees and contractors.
• Organize new-hire paperwork, orientation, workflow steps, and onboarding activities.
• Arrange background screening, client-specific onboarding items, compliance documents, and onboarding records.
• Keep employee files current, accurate, and compliant.
• Ensure contractor onboarding requirements, credential checks, and client documentation are completed correctly and on time.
• Support employee moves, internal transfers, and other lifecycle-related changes.
• Handle contractor consultant timesheets and expense submissions so billing can be completed accurately and on schedule.
• Administer benefits enrollments, changes, renewals, and related employee coverage updates.
• Act as a go-to contact for questions about benefits.
• Help with benefits audits, reporting, and coordination with vendors.
• Support employee communication and education around benefits.
• Maintain compliance with federal, state, and local employment laws and requirements.
• Coordinate compliance tasks, training, and completion tracking.
• Support leave management and workers’ compensation processes.
• Maintain HR policies and process documentation.
• Respond to employee HR questions and provide day-to-day support.
• Manage internal HR communications and employee-focused initiatives.
• Coordinate performance review cycles and related processes.
• Assist with employee development and growth-planning efforts.
• Support payroll administration, employee data changes, and HRIS accuracy.
• Spot process gaps and recommend ways to improve HR operations.
• Help streamline HR workflows and maintain consistent documentation.
• Assist with reporting, dashboards, and employee data management.
• Support audits and maintain HR operational readiness.
• Work with cross-functional teams to keep operations running smoothly and support business priorities.
• Perform additional duties as needed.

Role focus

This is an operations-heavy HR role centered on employee support, compliance administration, and internal people processes. It plays an important part in supporting workforce stability, consistency, and the overall employee experience while helping build stronger HR infrastructure as the business grows.

Knowledge, skills, and abilities

• Solid understanding of HR operations, employee lifecycle administration, and employment compliance.
• Ability to work well both independently and with a team.
• Strong organization and project coordination abilities.
• High attention to detail.
• Dependable follow-through and accountability.
• Working knowledge of benefits administration, leave management, and workers’ compensation.
• Ability to juggle several priorities and deadlines in a fast-moving environment.
• Strong analytical thinking and problem-solving ability.
• Ability to identify inefficiencies and suggest improvements.
• High level of integrity and confidentiality.
• Hands-on experience with HRIS, payroll, and ATS tools.
• Strong Excel and reporting skills.
• Proficiency with Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook.

Qualifications

• An associate degree or equivalent relevant work experience is required.
• A bachelor’s degree in Human Resources, Business Administration, or a related area is strongly preferred.
• At least 3 to 5 years of progressive experience in HR operations is required.
• Background in employee lifecycle management, benefits administration, compliance, and HR process execution is needed.
• Working knowledge of federal and multi-state employment laws is required.
• Experience in staffing, professional services, or workforce solutions is preferred.

Equal opportunity statement

TechHuman is committed to equal employment opportunity and an inclusive workplace. All qualified candidates are considered without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, citizenship status, disability, genetic information, marital status, military status, protected veteran status, or any other status protected by law.