Troocoo

Housing Officer

Troocoo

North Ipswich, Queensland, Australia · Full Time

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Experience
3+ yrs
Salary
Openings
1
Posted
1 day ago
Work mode
In office
Eligibility
Candidates with a background in real estate, tenancy, or housing management who also have a strong interest in helping people access and maintain safe housing.
Resume
Required to apply

Where you'll work

Job description

About the Organisation

This not-for-profit organisation has been serving communities for more than 140 years. Its work spans aged care, family support, and housing services. The culture is built around compassion, trust, innovation, and safety, with a strong emphasis on doing purposeful work that positively affects people’s lives.

The Role

As a Housing Officer, you will manage a portfolio of housing properties and support tenants throughout their housing experience. This includes handling property allocations, inspections, rent and arrears matters, coordinating maintenance, and ensuring tenancy processes are carried out efficiently, professionally, and in line with requirements.

Key Duties

  • Manage a group of housing properties, including allocations, inspections, rent tracking, and arrears follow-up
  • Assist tenants at each stage of their housing journey while encouraging independence and wellbeing
  • Arrange property maintenance and work with contractors to ensure homes remain safe and usable
  • Maintain smooth and compliant tenancy operations and respond to feedback with professionalism and care

What Makes This Opportunity Attractive

  • Join a team that is genuinely focused on helping others and creating positive impact
  • Access generous salary packaging benefits that can improve your net pay
  • Receive 5 weeks of annual leave, along with paid parental leave
  • Work within a purpose-led organisation committed to community outcomes

About You

You are compassionate, well organised, and able to stay calm under pressure. You enjoy helping people find stable housing while also keeping on top of the practical responsibilities of property and tenancy management. Strong real estate experience is important, along with a genuine desire to support others.

Essential Experience and Requirements

  • Hold a current driver’s licence
  • Bring at least 3 years of experience in tenancy or housing management
  • Knowledge of the Residential Tenancies and Rooming Accommodation Act will be considered an advantage

Checks Needed

  • National Police Certificate
  • Working with Children Blue Card

Additional Information

If the location is not the right fit, you can contact Laura for a confidential discussion at laura.erskine@troocoo.com or 0435 640 615.

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