Host/Hostess - Li Jiang

Role overview

The Ritz-Carlton Abu Dhabi, Grand Canal is seeking a Host/Hostess to create a polished first impression for restaurant guests and support smooth dining room operations. This role is focused on welcoming guests, organizing seating, and helping maintain the high standards expected in a luxury hospitality setting.

Key duties

• Welcome arriving guests, note the party size, and direct them to an appropriate table.
• Prepare the dining area by choosing clean, open tables, pulling out chairs, and placing menus in front of guests.
• Escort guests through the dining space and offer assistance wherever needed.
• Rearrange tables, chairs, and place settings, including seating arrangements for guests with special requirements.
• Make sure every table has the correct setup, including napkins, clean silverware, and other standard items.
• Check menus regularly to confirm they are up to date, clean, plentiful, and in good condition.
• Keep work areas tidy throughout the day by following clean-as-you-go practices.
• Track dining room occupancy, service flow, safety, and guest comfort.

Standards and conduct

• Comply with company policies as well as safety and security procedures at all times.
• Report accidents, injuries, and unsafe conditions to the manager immediately.
• Complete required safety training and certifications.
• Maintain a professional appearance and a neat uniform.
• Protect confidential information and company property.
• Greet all guests warmly and in line with brand expectations.
• Communicate clearly and professionally, including when answering phone calls.
• Build respectful working relationships and cooperate with teammates to achieve shared goals.
• Respond appropriately to colleague concerns and maintain quality standards.
• Carry out other reasonable tasks assigned by supervisors.

Working conditions

• This is a full-time, non-management position.
• The role is based onsite in Abu Dhabi.
• The job requires standing, sitting, or walking for long periods.
• It also involves moving, lifting, carrying, pushing, pulling, and placing items weighing up to 10 pounds without assistance.

Preferred background

High school diploma or G.E.D. equivalent is preferred. No prior related work experience is required, and no supervisory experience or license/certification is needed.

About the employer

The Ritz-Carlton is part of Marriott International and is known for luxury hospitality delivered through its Gold Standards, Employee Promise, Credo, and Service Values. The company emphasizes exceptional guest care, teamwork, creativity, compassion, and an inclusive workplace where diverse backgrounds are welcomed and valued.

Equal opportunity

The employer provides equal opportunity and does not discriminate on protected bases, including disability, veteran status, or other categories protected by law.