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Hospitality Transporter

JumpStart Games

Lakeland, FL · Full Time

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Experience
Any
Salary
Openings
1
Posted
1 week ago
Work mode
In office
Education
High School diploma/GED equivalent
Eligibility
Applicants with a high school diploma or GED, a valid driver’s license, and the ability to obtain CPR certification within 90 days of employment. Candidates must also clear background and drug screening requirements. Prior hospitality or healthcare experience is preferred.
Resume
Required to apply

Where you'll work

Job description

Role Overview

The Hospitality Transporter supports patients who cannot walk on their own, along with all clinic visitors, by providing a welcoming, efficient, and helpful experience. The role includes greeting guests, helping them find the correct department, and accompanying them when needed. It also involves explaining parking arrangements, pointing people to facilities such as restrooms, the café, and shops, answering general questions, and assisting with wheelchair support.

Key Duties

  • Welcome patients and visitors in a courteous, friendly manner and provide practical support throughout their visit.
  • Assist non-ambulatory patients with wheelchair transportation and other mobility needs as required.
  • Guide visitors to the right department and offer to escort them when appropriate.
  • Explain parking options and help with directions to key services and amenities, including toilets, the café, and shops.
  • Respond to general inquiries and provide clear, concise guidance.

Work Expectations

  • Show strong verbal communication skills with different groups of people and across different situations.
  • Maintain excellent customer service focused on individual needs.
  • Be comfortable working both independently and as part of a team.
  • Give clear instructions and simple, accurate directions.
  • Be dependable, punctual, and committed to the role.
  • Handle challenging situations professionally and calmly.
  • Keep a polite, welcoming, and approachable manner at all times.
  • Adapt readily to changing schedules and duties.
  • Be able to remain standing for long periods.
  • Be capable of pushing wheelchairs and stretchers.

Schedule

Working hours are 8:00 a.m. to 4:30 p.m.

Requirements

A high school diploma or GED equivalent is required, along with a valid driver’s license. CPR certification must be obtained within 90 days of employment. Previous experience in hospitality or healthcare is preferred. Candidates must also be able to pass a background check and drug screening.

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