Head of Operations

Role overview

Vet et Nous is looking for a seasoned Head of Operations to steer core operational activity at an executive level. This is a senior leadership position focused on building effective operating models, strengthening business performance, improving workflows, and keeping the organization running with a high level of efficiency and consistency.

Core responsibilities

• Create and roll out operating plans that support the company’s mission, targets, and expansion strategy.
• Direct daily business operations to maintain productivity, efficiency, and strong service delivery.
• Build, refine, and standardize workflows, procedures, and performance benchmarks.
• Track operational KPIs and metrics, then turn the findings into practical recommendations for senior leadership.
• Lead programs that improve performance, simplify processes, automate work, and reduce operating costs.
• Work closely with department heads to keep operational priorities aligned with business goals and client expectations.
• Own workforce planning, resource allocation, budgeting, and operational forecasting.
• Spot operational risks early and put controls in place to reduce disruption and protect continuity.
• Guide change initiatives, organizational transformation efforts, and continuous improvement projects.
• Ensure adherence to internal policies, regulations, quality requirements, and operational controls.
• Develop managers and operational staff, encouraging accountability, ownership, and strong performance.
• Contribute to strategic planning, business expansion, and evaluation of new opportunities.
• Prepare executive-level reports, operational reviews, and business performance updates for leadership and stakeholders.

What the role requires

• Background in operations management, business management, supply chain, logistics, or a similar leadership track.
• Strong grasp of operational planning, process improvement, and performance management at an organizational level.
• Experience supervising cross-functional teams and handling large operational functions.
• Well-developed analytical thinking, issue resolution, and sound judgment.
• Confident leadership, communication, negotiation, and stakeholder coordination skills.
• Hands-on experience with budgeting, forecasting, staffing plans, and performance tracking.
• Comfort using business systems, ERP software, analytics tools, and operational reporting platforms.
• Ability to work effectively in a fast-moving, evolving, and growth-focused environment.
• Strong commercial understanding and strategic business thinking.
• A bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Engineering, or a related discipline is preferred; an MBA or other relevant leadership qualification is a plus.

What is offered

• Chance to define and lead organization-wide operational strategy and execution.
• Exposure to major transformation work, growth initiatives, and operational excellence programs.
• Clear progression potential toward COO, Managing Director, General Manager, or other senior executive roles.
• A collaborative, innovative, and performance-led leadership culture.
• High autonomy along with meaningful influence over decisions and direction.
• Competitive executive pay, performance-based incentives, and a comprehensive benefits package.

Additional information

This is a full-time, on-site leadership role based in the United States.

Seniority level: Senior Leadership / Executive.

No application deadline, start date, number of vacancies, salary figure, or paid/unpaid label was specified in the source.