Head of Community

Company Overview

247Bet is building a next-generation sports betting and gaming experience for audiences across Africa. The platform goes beyond wagering by combining entertainment, social interaction, and responsible gaming to create a stronger sense of connection and belonging. Backed by a multidisciplinary team of engineers, designers, and strategists, the company aims to make betting feel smarter, more social, and easier to use.

Role Overview

We are hiring a Head of Community for a full-time hybrid position in Lagos. This role sits at the center of the product, since the platform brings together tipsters, copy-betting, and PvP communities that are often scattered across different spaces. The person in this position will be responsible for the overall community strategy, expansion, and wellbeing across in-app social features as well as external channels. The goal is to convert casual users into active, loyal participants while also building and managing a community team and representing user interests internally. This is a senior leadership opportunity for someone who understands online communities and can balance growth, engagement, and responsible gaming.

Key Responsibilities

• Lead and deliver the full community strategy across in-app social tools, tipster groups, and external platforms such as Telegram, WhatsApp, Discord, X, Instagram, and TikTok.
• Increase community participation and activity while supporting retention, loyalty, and organic referral growth.
• Recruit, guide, and grow a team of community managers and moderators.
• Set community performance measures and monitor engagement, sentiment, growth, and retention.
• Create and roll out community initiatives such as tipster onboarding, ambassador programmes, live events, competitions, and rewards.
• Develop and uphold moderation rules and community standards that keep users safe and support responsible gaming.
• Represent the community internally by sharing user feedback with product, marketing, and leadership teams.
• Work closely with product and marketing to introduce features and campaigns that strengthen engagement.
• Oversee relationships with influencers and tipsters who support the social experience.

Candidate Profile

• At least 6 years of experience in community management, social media, or growth, including hands-on team leadership.
• Proven ability to build and expand an online community to significant scale.
• Strong familiarity with Nigerian social platforms and online behaviour, particularly in sports and betting contexts.
• Demonstrated leadership ability, including hiring, coaching, and managing people.
• A data-led mindset for improving community growth, engagement, and retention.
• Excellent written and spoken communication skills, with the ability to define and maintain brand voice and tone.
• Strong intuition for what helps communities succeed, along with a clear commitment to responsible gaming.

Preferred Experience

• Background in sports betting, gaming, fintech, or another consumer product with high engagement.
• Exposure to copy-betting, tipster-led, or creator-led community models.
• Experience using community and social platforms such as Discord, Telegram bots, social listening tools, or CRM systems.
• An existing network within the Nigerian sports, betting, or creator ecosystem.

Additional Information

This role is based in Lagos and is structured as a hybrid, full-time position.

The position emphasizes responsible gaming as part of community leadership and moderation.

No salary, opening count, start date, or application deadline was specified.