- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Candidates with hospitality, travel, or customer service experience are preferred. Applicants must be fluent in English, and additional language skills will be considered an advantage. The role is suitable for individuals who are professional, adaptable, and passionate about guest satisfaction.
- Resume
- Required to apply
Where you'll work
Job description
Company overview
QT Hotels & Resorts is known for distinctive, lively hotels that put art, design, and tailored guest care at the center of the experience. The brand is recognized for memorable dining, a playful personality, and a strong hospitality identity. With properties across Australia, New Zealand, and Singapore, QT combines premium service with a creative, unconventional style to deliver stays guests remember.
Role overview
This full-time, on-site position in Singapore is for a Guest Service Executive at QT Singapore. The role focuses on welcoming guests, handling check-ins, responding to questions, resolving concerns, overseeing reservations, and helping ensure each guest enjoys a smooth and enjoyable stay. You will work closely with different teams to uphold service standards and contribute to a consistently positive guest experience.
What you will do
- Greet arriving guests and manage the check-in process professionally.
- Respond to guest questions and support issue resolution in a timely manner.
- Handle reservation-related tasks and maintain accurate front desk coordination.
- Support day-to-day administrative and reception duties as required.
- Work with other hotel departments to keep service delivery seamless.
- Help create a welcoming, personalized experience for every guest.
Candidate profile
The ideal candidate brings strong customer service instincts, good interpersonal skills, and a genuine commitment to hospitality. You should be comfortable working in a fast-moving environment, able to manage several tasks at once, and attentive to detail. A professional, adaptable, and guest-focused attitude is essential.
Additional qualifications
Experience in hospitality, travel, or customer service is preferred. Strong English communication is required, and knowledge of additional languages is an advantage.