Front Office Executive (Reception)
Cybrom Technology Pvt. Ltd (Official)
Bhopal, Madhya Pradesh, India · Full Time
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- Experience
- 2–5 yrs
- Salary
- INR 20,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 6 hours ago
- Work mode
- In office
- Education
- Any graduate
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Cybrom Technology Pvt. Ltd requires a poised and professional Front Office Executive to oversee front-desk operations at their Bhopal location. The person in this role will serve as the primary contact for students, parents, visitors, and business guests, ensuring a welcoming and professional environment.
Key Responsibilities
- Handle reception and front desk duties with professionalism.
- Greet and assist all students, parents, visitors, and guests courteously.
- Manage incoming phone calls and direct inquiries to the appropriate teams.
- Maintain accurate visitor logs and manage front-office documentation.
- Schedule appointments between students, parents, counselors, and management.
- Ensure the reception area is tidy, organized, and professional at all times.
- Answer basic questions related to Cybrom's educational programs and services.
- Liaise effectively with counseling, administration, HR, and operations departments.
- Manage dispatch and receipt of couriers and documents.
- Assist with routine administrative and front-office tasks to support daily operations.
- Create a premium visitor experience that reflects the organization's professional standards.
Candidate Profile
- Exceptional verbal and interpersonal communication skills.
- A confident, polished, and presentable demeanor suitable for front-office representation.
- Fluency in both Hindi and English languages.
- Proficiency in MS Office suite and basic computer operations.
- Ability to politely and confidently interact with students, parents, and visitors.
- Strong multitasking abilities and coordination skills.
- A positive outlook with a customer-focused attitude.
Experience and Preference
- 2 to 5 years’ experience in front office, reception, guest relations, or administrative roles.
- Background in EdTech, education, hospitality, corporate offices, hospitals, or premium customer service sectors is advantageous.
Qualification
Graduation in any discipline is required.
Salary and Location
The salary range is ₹20,000 to ₹30,000 per month, determined by experience, communication abilities, and personality. This role is based in Bhopal, Madhya Pradesh, with preference given to candidates residing locally.