Front Office Executive - Night Shift - Fresher

About the role

This position is for a front office executive in a multi-specialty hospital environment, responsible for managing patient reception, registration support, and front desk coordination during the night shift. The role calls for a courteous, organized, and patient-focused approach while ensuring smooth handling of visitors and administrative processes.

Key responsibilities

• Welcome patients warmly and create a professional first impression at the front desk.
• Answer incoming phone calls politely and maintain proper telephone etiquette at all times.
• Differentiate between new and returning patients for the registration process.
• Issue registration forms, help patients complete them, and direct them to the appropriate doctor.
• Collect referral letters when available and ensure they are filed correctly.
• Check that every required field in the registration form is accurately filled in.
• Accept the registration fee and provide the patient with the grey file and receipt, while sending the blue folder to the doctor’s secretary.
• Record referred doctor information, including name and address, in the system.
• Direct visitors to the correct rooms or departments as needed.
• Follow hospital safety standards and comply with both patient and staff safety procedures.
• Take on other duties assigned by supervisors whenever required.

Work location

Nelson Manickam Road, Aminjikarai, Chennai.

Compensation

The role offers an annual salary in the range of INR 2,40,000 to INR 2,70,000.

Who can apply

This opening is suitable for candidates who are available to join immediately and are looking for a fresher-friendly front office role in a hospital setting. No prior experience is required.

Additional information

Applicants should be prepared for a night-shift, onsite position and be comfortable handling patient-facing administrative tasks in a healthcare environment.

About the employer

CFC Hospitals is a multi-specialty healthcare provider known for delivering quality treatment at an affordable cost. Its doctors bring strong expertise in their specialties and are committed to caring for patients across a wide range of illnesses and conditions.