Front Office Administrator

Role Overview

GoStride Ventures is hiring an experienced Front Office Administrator for a full-time onsite role in Dubai, UAE. The position is for a martial arts club environment and calls for someone who can handle admissions, member communication, scheduling, reporting, and general office administration with confidence and professionalism.

Compensation

The offered monthly salary is AED 2,500 to AED 2,750.

Key Responsibilities

• Handle admissions smoothly using prior experience in front office operations.
• Explain membership options, fee structures, and club rules clearly to prospective and existing members.
• Manage incoming and outgoing calls in a courteous, efficient, and professional manner.
• Respond quickly to member and visitor queries while maintaining strong customer service standards.
• Share updates about class timings, event schedules, and other important club announcements with members.
• Coordinate batch schedules for martial arts classes and events, ensuring accuracy and timely communication to instructors and members.
• Prepare regular reports on attendance, memberships, and other operational metrics.
• Work with management to support decisions through clear reporting and useful insights.
• Assist with general administrative work and help maintain an organized, well-run office.
• Coordinate with team members to support smooth daily operations.

Requirements

• Previous experience in a front office or administrative position, preferably in a martial arts club or a similar fitness-focused business.
• Excellent verbal and written communication skills, along with strong interpersonal abilities.
• Well-developed organizational skills and a careful eye for detail.
• Comfortable using Microsoft Office and other relevant administrative software/tools.
• Ability to manage multiple tasks and priorities effectively in a busy, fast-moving setting.

Benefits

• Salary offered is competitive and will depend on the candidate’s experience.
• Opportunity to grow professionally within an active and dynamic martial arts club.

Application Process

Applicants should send a resume and a detailed cover letter describing relevant experience to the provided HR email address. Only candidates who are shortlisted will be contacted for interviews.